17 Best Free CRM Software in 2025 (April Update)

Quick Summary

The best free CRM software in 2025 offers powerful tools for startups and small businesses to manage customer relationships, track leads, and grow sales without breaking the bank. From contact management to task automation and real-time analytics, these solutions provide the features you need to drive growth—at zero cost.

A free CRM may be the best introduction to understanding CRM. They’re, after all… free! 

Without the pressure of committing money, you can take your time learning a free CRM software version. You’ll be able to find out which features are most useful to you and “shop around” (for free) before settling on a specific vendor. 

This is important because a CRM system doesn’t just pop into a workflow and get things done. People need to work with and understand the meaning of CRM for tangible, positive benefits for their business.

That being said, here’s a summary of our top 10 free CRM software, listed in no particular order:

1. HubSpot
2. Freshsales
3. Capsule
4. EngageBay
5. Zoho
6. Bitrix24
7. Streak
8. SuiteCRM
9. Agile CRM
10. Airtable

Why You Can Trust CRM.org

We spend hours testing every CRM we write about and comparing it to other CRMs on the market to ensure our readers get the most accurate, up-to-date information. Our core mission is to deliver reliable, independent reviews to help our readers make informed buying decisions and get the most out of their purchases.

Is There a 100% Free CRM?

Yes, real, actually free CRMs do exist. Not just free trials. Not “$0 for 14 days and then surprise, here’s our pricing table.” We’re talking free forever plans.

Most free CRMs give you the basics: contact management, a simple sales pipeline, maybe some email templates or basic automations. But they often come with limits, like 1 to 3 users, capped storage, or fewer integrations. Still, for freelancers, solopreneurs, or small teams just starting out? That might be all you need.

Then there’s the second kind of “free”: the trial. These are full-featured versions of paid CRMs you can test-drive for 14 to 30 days. Great if you want to explore higher-end tools—like AI-powered forecasting or complex automation—before spending a dime. But after the trial? Yep, you’ll have to open your wallet.

In this guide, we’re reviewing the best free forever CRMs, tools that don’t force you to upgrade just to function. But if you’re curious about what the paid platforms can do, we’ve included a few bonus picks at the end with solid free trials, just so you can see what else is out there.

Bottom line: free CRMs are real, useful, and a smart starting point. Just know what you’re getting and what you’re not.

Who Can Get by with Just a Free CRM?

Free CRMs aren’t a fit for every business, but for many, they offer just the right amount of functionality without the extra cost. If your operations are simple and you don’t need advanced automation or deep integrations, a free CRM can help you stay organized, track customer interactions, and streamline basic workflows—all at zero cost.

Here’s who can thrive with a free CRM:

• Freelancers & solopreneurs – If you’re a consultant, coach, or independent contractor, a free CRM can centralize client interactions, track follow-ups, and store notes without overwhelming features. Many integrate with Gmail and Outlook for seamless communication.
• Early-stage startups – When you’re building a customer base, a free CRM provides structured lead tracking and relationship management before scaling up. Some even offer light automation to keep things moving smoothly.
• Small businesses with straightforward sales – If you don’t need complex automations or custom reporting, a free CRM can manage contacts, interactions, and sales pipelines with ease.
• Nonprofits & community organizations – Free CRMs help track donors, volunteers, and event participants, making them an excellent option for organizations operating on tight budgets.
• Side hustles & part-time businesses – Whether you’re running an Etsy shop or a home-based service, a free CRM keeps customer details, order history, and outreach efforts organized—without cutting into your profits.

However, if you need advanced reporting, deep integrations, or scalable automation, a free CRM might not cut it. For businesses planning to grow quickly, it’s smart to consider a paid plan that can scale as you do.

Taking Time to Make Time (and Money)

Let’s take a step back and approach the CRM question tangentially, using some good old-fashioned dialectical reasoning:

• Thesis: CRM software saves your business time.

• Antithesis: Setting up and learning how to use a CRM takes time.

• Synthesis: Good CRM software should be a snap to set up and a piece of cake to learn.

The best CRM software helps sales teams and other departments by making work easier and faster. It combines different tools like customer communication, email marketing, and data analysis into one platform. Simply put, CRM keeps all the necessary information in one place, making it easier to analyze and improve customer interactions.

Furthermore, modern CRM software is user-friendly, replacing static spreadsheets and complicated sales pipelines. It provides readable charts, extensive data, and easy task assignments for team members.

The CRM industry has been growing at a crazy pace in recent years. Intensified competition and the “Uberization” trend have conspired to push costs down, ease the adoption curve, and increase quality and features.

More and better free CRM software is one happy result, some of which we’ll review below!

11 Best Free CRM Software Reviewed (Free Forever Plans)

Choosing a CRM is a big move, but you don’t need to drop cash to get started. These free forever plans let you test the waters with your team, explore core features, and see if a platform actually works for your day-to-day… all without spending a dime.

Below, we’ve reviewed the top truly free CRMs—no credit card required, no bait-and-switch. Before you scroll, we recommend checking out our guide on how to choose a CRM system, if you haven’t already. It’ll help you figure out what matters most—whether it’s automation, user limits, or just staying organized without pulling your hair out.

Now, let’s get into the good stuff.

HubSpot

Why We Chose It:

HubSpot Free CRM is one of the best free CRM software for a few reasons. First, it seamlessly integrates sales and marketing tools into a single platform, streamlining workflow and improving efficiency.

Second, HubSpot is suitable not only for businesses but also for organizations of all kinds. For example, it is one of the best nonprofit CRM tools available, as it can cover marketing, sales, and donor relationship management.

Finally, this CRM excels in contact management, offering a centralized hub for customer interactions and a user-friendly dashboard to monitor campaigns. Robust automation capabilities will help you save time, while customization options align the CRM with your unique business needs.

Benefits:

• Free CRM: Offers a free version with basic features for unlimited users, making it accessible to businesses of all sizes.

• Comprehensive Tools: HubSpot CRM includes lead and sales management, workflows, and robust email marketing capabilities, enhancing customer engagement.

• Integration Ease: Seamlessly integrates with popular platforms like G Suite, Microsoft Office, and Zapier, ensuring smooth workflow integration.

Drawbacks:

• Limited Customizability: The free version lacks robust features, requiring additional purchases for full functionality.

• Complexity for Niche Businesses: It may not be easily tailored for specific small business needs.

Pricing: 

• Free forever plan available with limited features and 2 users.

• Sales Hub Starter: $15/user/month, billed annually

• Sales Hub Professional: $90/user/month, billed annually

• Sales Hub Enterprise: $150/user/month, billed annually

Visit site
^{Go to HubSpot CRM's official website}

Freshsales

Why We Chose It:

• Sales Automation: Freshsales CRM offers comprehensive solutions for attracting leads, engaging with prospects, and driving deals with AI-powered insights.

• Efficiency Boost: Provides built-in email, phone, chat, and telephony features, automating sales processes and increasing productivity.

• Pipeline Management: Facilitates seamless pipeline management with native CPQ functionality, simplifying quote generation and sharing.

Drawbacks:

• Premium Features Limitation: You must upgrade to access better features like time-based workflows, some chatbot tools, and advanced metric reporting.

Pricing:

• Free-forever plan limited to 3 users.

• Growth plan: $9/user/month, billed annually

• Pro plan: $39/user/month, billed annually

• Enterprise plan: $59/user/month, billed annually

Visit site
^{Go to Freshsales’ official website}

Capsule

Why We Chose It:

What’s great about Capsule is that it doesn’t only help you with lead and contact management.

Capsule CRM offers a calendar and task management system, improving efficiency and productivity for sales and customer relationship management. Its customization options allow businesses to tailor the CRM to their specific needs and workflows, ensuring it aligns seamlessly with their unique business requirements.

While Capsule’s free version has limitations, it provides essential features for smaller businesses, making it a practical and cost-effective choice.

Benefits: 

• User-Friendly Interface: The interface features a clean and intuitive design with a zero-learning curve, making it easy for users to navigate and adapt.

• Contact Management: Capsule CRM simplifies contact management with easy import from Gmail, Outlook, and CSV files, ensuring efficient organization.

• Integration: It integrates with various platforms, such as G Suite, Zendesk, Twitter, and Mailchimp, enhancing data collection and lead-capturing capabilities.

Drawbacks: 

• Contact Limitations: Free plan capped at 250 contacts, potentially requiring an upgrade.

• Email Tracking Complexity: Requires BCC to Dropbox for tracking, which can be forgettable.

Pricing:  

• Free plan available; up to 2 users and 250 contacts.

• Starter plan: $18/user/month, billed annually

• Growth plan: $36/user/month, billed annually

• Advanced plan: $54/user/month, billed annually

• Ultimate plan: $72/user/month, billed annually

A 14-day free trial is available for each of the paid plans, so you can test the advanced features as well.

Visit site
^{Go to Capsule CRM’s official website}

EngageBay

Why We Chose It:

We liked Engagebay’s user-friendly interface and strongly believe that onboarding for this tool will be easy.

The tool offers a comprehensive and unified platform beyond CRM, encompassing contact and lead management, marketing automation, and customer support features.

This all-in-one approach allows businesses to centralize various customer-related functions in a single system, simplifying operations and fostering seamless collaboration across different teams.

Benefits:

• Process-Oriented Suites: Offers marketing automation, live chat, and CRM tailored for business growth.

• Multi-Channel Listening: Aggregates contact info from various customer touchpoints.

• Integration: Integrates with popular services like Gmail, Office 365, and Zapier for seamless operations.

Drawbacks:

• Limited Native Integrations: It could benefit from more built-in integration options.

• Email Template Options: Offers a limited number of email templates with simplistic styles.

Pricing:

• Free forever plan for up to 250 contacts & companies.

• Basic plan: $11.95/user/month, billed annually; up to 500 contacts & companies.

• Essentials plan: $45.99/user/month, billed annually; up to 20,000 contacts & companies.

• Premium plan: $73.59/user/month, billed annually; up to 30,000 contacts & companies.

Choosing to pay annually will ensure you an 8% discount.

Visit site
^{Go to Engagebay’s official website}

Zoho

Why We Chose It:

Zoho CRM excels in contact management, providing a structured system for tracking leads, managing customer interactions, and monitoring the progression of deals through the sales pipeline.

A unique aspect of Zoho CRM is its extensive integration capabilities, which extend beyond basic CRM functionalities. It seamlessly connects with various Zoho apps, making it a versatile and comprehensive platform for various business needs.

While its free version may have some limitations, it provides essential features for smaller businesses, making it a practical and cost-effective choice.

Benefits:

• User-Friendly Interface: Zoho CRM provides customizable modules and pragmatic automation.

• Free Plan: Offers a free option for up to three users with essential features.

• Scalability: Allows for growth with reasonably priced paid plans offering advanced functionalities.

Drawbacks:

• Lack of Email Tracking: Missing features like email tracking and individual lead notifications may be limiting.

• Limited Customizability: The free version has restricted customizability and lacks mass emailing features.

Pricing:

• Free forever plan limited to 3 users and essential features.

• Standard plan: $14/user/month, billed annually

• Professional plan: $23/user/month, billed annually 

• Enterprise plan: $40/user/month, billed annually

• Ultimate plan: $52/user/month, billed annually

Visit site
^{Go to Zoho’s official website}

Bitrix24

Why We Chose It:

Bitrix24 excels in contact and lead management, offering a structured system for tracking leads and managing customer interactions.

However, what sets it apart is its comprehensive suite of collaborative and communication tools integrated within the CRM. This includes task management, file sharing, and communication features, significantly enhancing teamwork and streamlining task management.

Another notable aspect of Bitrix24 is its extensive online marketplace that allows users to extend CRM functionality by integrating additional apps and tools.

Benefits:

• Popular Free Option: One of the most popular free CRMs, accommodating up to 12 users.

• Comprehensive Features: Bitrix24 CRM provides essential CRM functionalities with pipeline management, reporting, and task automation.

• User Interface: Offers an intuitive UI with access to various communication channels.

Drawbacks:

• Navigation Complexity: Navigating through different modules may be confusing for some users.

• Customization Limitation: Customization options may not be robust enough for specialized business needs.

Pricing:

• Free plan for unlimited users but with 5 GB storage limit & features limitations.

• Basic plan: $49/month, billed annually. Limited to 5 users. 

• Standard plan: $87/month, billed annually. Limited to 50 users. 

• Professional plan: $175/month, billed annually. Limited to 100 users. 

• Enterprise plan: $350/user/month, billed annually. Limited to 250 users.

Visit site
^{Go to Bitrix24’s official website}

Streak

Why We Chose It:

Email is almost everybody’s primary form of communication, so we had to include Streak on this list.

Streak’s unique selling point lies in its seamless integration with Gmail, making it a standout choice for businesses heavily reliant on email communication. This integration allows users to manage customer interactions and sales pipelines directly within their Gmail inbox, streamlining workflow.

Streak is particularly strong in email tracking and relationship management and provides clear visibility into email opens, link clicks, and engagement.

The CRM also shines in project management with its intuitive task and project organization features. It goes beyond traditional CRM functionalities to offer a platform for managing various projects and collaborations, making it a versatile solution for businesses with diverse needs.

Benefits:

• Gmail Integration: Fully integrated CRM within Gmail, simplifying adoption for users.

• Free Version Features: Basic CRM tools with comprehensive email functionalities.

• Email Tracking: Streak CRM provides insights into email interactions, enhancing sales follow-ups.

Drawbacks:

• Browser Extension Limitation: It relies on a browser extension, which is inconvenient when switching devices.

• Limited Complexity: It may not suit businesses with complex processes requiring more extensive CRM functionalities.

Pricing:

• Free email tools available, but with limitations.

• Pro plan: $49/user/month, billed annually.

• Pro+ plan: $69/user/month, billed annually.

• Enterprise plan: $129/user/month, billed annually.

Visit site
^{Go to Streak’s official website}

SuiteCRM

Why We Chose It:

What sets SuiteCRM apart is its commitment to providing businesses with complete control over their CRM system, enabling extensive customization and flexibility.

The CRM excels in contact and lead management, offering a structured system for tracking leads and managing customer interactions. Its robust workflow automation capabilities also stand out, enabling businesses to automate repetitive tasks, saving time, and enhancing overall efficiency.

One unique feature of SuiteCRM is its open-source and community-driven model. This means businesses have the freedom to adapt, extend, and customize the CRM to meet their specific needs. Also, its supportive community provides valuable resources and plugins for further customization and improvement.

Benefits:

• Open Source: Offers a free, open-source CRM solution with sales, service, and marketing functions, providing flexibility and customization options.

• Customization: Allows for extensive customization and add-ons, ensuring tailored solutions for specific business needs.

• Compatibility: Works on various operating systems, providing flexibility and accessibility for users.

Drawbacks:

• Community Support: Helpdesk support relies on community forums, which may result in slower responses and limited assistance.

• Limited Features: The free version lacks some integrations and features found in paid versions, potentially restricting functionality for users with advanced needs.

Pricing for SuiteCRM:

• SuiteCRM is an open-source CRM, meaning it is completely free. 

• A 30-day free trial is available for all SuiteCRM: OnDemand hosted solution plans.

Visit site
^{Go to Suite CRM’s official website}

Agile CRM

Why We Chose It:

AgileCRM is a compelling choice for companies and is frequently featured on top free CRM lists due to its unique approach to marketing automation. While it offers robust contact and lead management, AgileCRM stands out for its integrated email marketing and marketing automation tools. 

It provides a landing page builder, allowing users to create custom landing pages for marketing campaigns directly within the CRM.

We find it very interesting that AgileCRM focuses on gamification to boost team motivation and engagement. This gamified approach encourages users to achieve sales goals and enhances productivity through friendly competition.

Benefits:

• All-In-One Platform: Offers project supervision, contact management, and support features in one solution, ensuring comprehensive business management.

• Telephony Integration: Integrates with RingCentral and Twilio, enhancing telephony capabilities and ensuring organized communication tracking.

• Appointment Automation: Streamlines scheduling and follow-ups with automated appointment reminders, enhancing efficiency and productivity.

Drawbacks:

• Pricing Structure: The significant price jump from free to paid plans may pose financial challenges for scaling businesses, potentially limiting adoption and scalability.

• Limited Customization: Customization options may be limited for users with specific business needs, potentially restricting tailored solutions.

Pricing: 

• Free forever plan for up to 10 users available.

• Starter plan: $8.99/user/month

• Regular plan: $29.99/user/month

• Enterprise plan: $47.99/user/month

Visit site
^{Go to Agile CRM’s official website}

Airtable

Why We Chose It:

Okay, why would we put a database tool on the list of CRMs? Well, because we found that Airtable can indeed be used for efficient customer relationship management.

First, Airtable excels in data organization, offering a structured and flexible system for managing contacts and leads. Also, it stands out with its collaborative features, making it a versatile platform for teams to manage and interact with customer data collectively.

One unique feature of Airtable is its ability to integrate with various applications and services using Zapier, allowing users to extend its functionality in myriad ways and ensuring adaptability to different business requirements.

Benefits: 

• Flexible Workbooks: Offers unlimited "bases" with flexible spreadsheets, allowing users to organize and link data from different sets effortlessly.

• Creative Personalization: Enables users to customize fields with various data types, attachments, and links, fostering creativity and personalization.

• Collaboration Platform: It provides a collaborative platform suitable for teams needing a mix of analytic, organizational, and communication features.

Drawbacks:

• Limited CRM Features: Lacks extensive CRM functionalities, making it unsuitable for businesses requiring advanced sales and marketing tools.

• Complex Processes: May struggle with complex workflows and task management, limiting Airtable’s suitability for businesses with intricate operations.

Pricing:

• Free forever plan available, suitable for individuals or small teams.

• Team plan: $20/user/month, billed annually.

• Business plan: $45/user/month, billed annually.

• Enterprise plan: Contact Airtable for enterprise pricing

Visit site
^{Go to Airtable’s official website}

Flowlu

Why We Chose It:

If you’re looking for a tool with everything you need for business management, we recommend getting Flowlu.

Flowlu goes beyond standard CRM functionalities to offer integrated project management, financial tools, and team collaboration, making it a versatile and all-in-one platform for businesses.

Flowlu excels in contact and lead management, offering a structured system for tracking leads and managing customer interactions. One unique aspect of Flowlu is its strong focus on team collaboration.

What sets this tool apart is its financial management features, including invoicing, expense tracking, and financial reports. These enable businesses to manage their finances efficiently within the same platform.

Benefits:

• Project Management: It pffers comprehensive project management features, including expense tracking, revenue management, and Agile Scrum capabilities.

• Invoicing Efficiency: Streamlines invoicing processes with personalized invoices and CRM data integration, improving billing accuracy and efficiency.

• Agile Scrum Component: Facilitates Agile Scrum strategies like sprints through visual task management boards, enhancing project organization and efficiency.

Drawbacks:

• Task Filtering Complexity: The task filtering function may lack intuitiveness, potentially causing confusion and inefficiencies for users.

• Lightweight Financial Reporting: Financial reporting features may not be robust enough for businesses with complex financial management needs, limiting its utility for such users.

Pricing:

• Free forever plan available, limited to 2 users and 1GB storage.

• Team plan: $39/team/month, billed annually. Up to 8 users & 10 GB storage.

• Business plan: $79/team/month, billed annually. Up to 16 users & 50 GB storage.

• Professional plan: $159/team/month, billed annually. Up to 25 users & 100 GB storage.

• Enterprise plan: $263/team/month, billed annually. Unlimited users & 1000 GB storage.

Visit site
^{Go to Flowlu’s official website}

6 CRM Free Trials Worth Testing Out

Okay, so not every great CRM comes with a free forever plan, but that doesn’t mean you should skip them. Some tools are just too good to ignore.

These six CRMs don’t offer permanent freebies, but their trial periods give you full access to premium features (no watered-down versions here). Think: powerful automation, deep analytics, AI-driven insights, and seriously slick sales pipelines.

If you’re scaling fast or want to see what top-tier CRM software can really do before committing, these are the ones to try. Just be sure to set a reminder before your trial ends!

monday CRM

Why We Chose It:

monday CRM stands out for its user-friendly design, high customization capabilities, and versatility. Its free version offers basic CRM functionality, which includes lead and contact management, simple dashboards, and the ability to track sales activities and progress.

While the free version is somewhat limited in features, monday’s intuitive layout and easy setup make it a top choice for small teams and startups who need a CRM that doesn’t feel overwhelming.

The platform simplifies communication with leads and customers by offering basic email syncing and templates. Paid plans go further, providing advanced tools like forecasting, more sophisticated dashboards, and automations that don’t require coding knowledge.

Benefits:

• Simplicity and Customization: Offers a straightforward interface that is adaptable to unique needs, making it easy for users to get started.
• Basic CRM for Free: The free version includes essential tools for lead and contact management, making it suitable for startups.
• Email Tools: Provides basic email syncing and templates for easy communication, with tracking features available in paid plans.
• Sales Performance Monitoring: Intuitive dashboards track activities, while premium features offer deeper insights and forecasting.
• Automation: Simple workflow automation is available to help streamline repetitive tasks.

Drawbacks:

• Subscription Seat Requirements: Additional seats may need to be purchased due to package restrictions on lower-tier plans.

Pricing:

• No free plan, only a 14-day trial for any of the paid plans.

• Basic plan: $12/user/month, billed annually

• Standard plan: $17/user/month, billed annually

• Pro plan: $28/user/month, billed annually

• Enterprise plan: Contact monday.com for enterprise pricing

Visit site
^{Go to monday CRM official website}

Pipedrive

Why We Chose It:

• Scalability: Adaptable to business growth and diverse industries.

• Affordable Package: Pipedrive CRM provides essential tools like lead and deal management at a reasonable price.

• Kanban Boards: Visualizes sales opportunities and facilitates organization.

• Integration Library: Offers connectivity with various SaaS tools for enhanced functionality.

Drawbacks:

• Team Collaboration Features: Lacks compared to competitors, particularly in dedicated collaboration tools.
• No free plan: There is no free forever plan, just 14-day free trial.

Pricing:

• There is no free plan, only a free 14-day trial for any of the plans.

• Essential plan: $14/user/month, billed annually

• Advanced plan: $39/user/month, billed annually

• Professional plan: $49/user/month, billed annually

• Power plan: $64/user/month, billed annually

• Enterprise plan: $99/user/month, billed annually

Visit site
^{Go to Pipedrive’s official website}

Less Annoying CRM

Why We Chose It:

Less Annoying CRM is a noteworthy choice for businesses with a straightforward and minimalist design, so adapting doesn’t take too long. This simplicity allows companies to focus on core sales and customer relationship management tasks without unnecessary complexity.

Moreover, it offers essential contact management features, including lead tracking and deal management, providing a clear and organized view of the sales process. Less Annoying CRM's calendar and task management tools aid in efficient scheduling and follow-ups, enhancing productivity.

Benefits:

• All-Inclusive Solution: Less Annoying CRM provides task, lead, and contact management in one platform.

• Long Free Trial: Offers a 30-day trial followed by a low-cost paid plan.

• Ease of Use: Simplifies calendar, agenda, and email logging functionalities. It also makes a great real estate CRM.

Drawbacks:

• Minimal App Integrations: Limited third-party integrations may hinder extensive functionality.

• Notification Method: Relies on SMS or email notifications rather than in-app alerts.

Pricing:

• LACRM has only one paid plan, and it costs $15/user/month. There’s also a risk-free, 30-day free trial.

Visit site
^{Go to Less Annoying CRM official website}

Really Simple Systems (now Spotler CRM)

Why We Chose It:

What we like the most about Really Simple Systems is that it excels in contact and lead management, offering a clear and structured view of customer interactions, deals, and their progression through the sales pipeline.

Moreover, Really Simple Systems offers robust email marketing and automation features that enhance communication with leads and customers, saving time and improving efficiency.

The system's customization options allow businesses to tailor it to their specific needs and workflows, ensuring alignment with unique business requirements.

Benefits:

• Ease of Use: Provides a simple yet sophisticated platform suitable for distributed offices and remote teams.

• Free Plan: Really Simple Systems offers a comprehensive free option for small businesses with up to two users.

• Core Features: Includes essential sales automation and customer service tools.

Drawbacks:

• Reporting Complexity: Generating reports may be more complex than necessary.

• Opportunities System: Some users find the opportunities system clunky to use.

• Email Marketing: Basic email templates may not meet all marketing needs.

Pricing:

• Free plan for up to 2 users.

• The professional plan is $43/user/month.

• The enterprise plan is $64/user/month.

Visit site
^{Go to Really Simple System’s website}

Insightly

Why We Chose It:

While offering robust contact and lead management, Insightly stands out for its integrated project management tools. This makes it particularly appealing for businesses that require both customer relationship management and project tracking within a single platform.

The tool has excellent email tracking and relationship management features, which is the core of every CRM. We also liked Insightly's integration capabilities with various business apps and tools, allowing you to connect with various applications.

Benefits:

• Free Version: Offers a hidden free version with project supervision features and contact records.

• Comprehensive CRM: Insightly CRM provides lead routing, workflow automation, and customer management.

• Customizability: Allows for building custom apps and visualizations without coding.

Drawbacks:

• User Limitations: The free version is capped at two users, and it has limited data backup and mass emailing.

• Feature Limitations: Some advanced features require upgrading to paid plans.

Pricing: 

• No free plan, only a 14-day trial for any of the paid plans.

• Plus plan: $29/user/month, billed annually

• Professional plan: $49/user/month, billed annually

• Enterprise plan: $99/user/month, billed annually

Visit site
^{Go to Insightly’s official website}

Apptivo

Why We Chose It:

What sets Apptivo apart is its extensive suite of business apps and integrations that extend beyond traditional CRM functionalities. These apps allow users to customize and enhance their CRM experience, making it versatile and adaptable to various business needs.

Apptivo excels in contact and lead management, offering a structured system for tracking leads, managing customer interactions, and overseeing deals through the sales pipeline. This is coupled with a powerful document management system, allowing users to store and manage documents seamlessly within the CRM platform.

To top it off, Apptivo CRM offers multilingual support, enabling companies to operate in different regions and serve customers worldwide.

Benefits:

• Customizable Solutions: Focuses on customizability, offering a free version for up to three users.

• Contact Management: Simplifies importing data from emails and websites for efficient lead management.

• Integration: Integrates with CRM, project management, and other apps for seamless operations.

Drawbacks:

• Limited Marketing Tools: The free version lacks marketing features and third-party integrations.

• User Interface: While functional, the UI may not be the most intuitive for all users.

Pricing:

• No free plan available, only 14-day trial for any of the paid plans.

• Lite plan: $15/user/month, billed annually.

• Premium plan: $25/user/month, billed annually.

• Ultimate plan: $40/user/month, billed annually.

• Enterprise plan: Contact Apptivo for enterprise pricing

Visit site
^{Go to Apptivo’s official website}

What is the Best Free CRM for Me? Key Takeaways

To effectively choose the right free CRM for your business, start by clearly writing down your specific needs, such as essential features and integration capabilities. If your team is not experienced with CRMs, prioritize finding one that offers an intuitive user experience. This will allow for easy adoption and customization of your existing processes.

Since this article is all about free CRMs or CRMs that offer a free trial, you can take advantage of each one on our list and see how it handles your daily operations. However, we recommend you narrow down your list to a few options. Testing all of these CRMs will probably take weeks.

Lastly, incorporate feedback from your team to ensure the chosen solution meets both user expectations and business requirements. This approach will help you choose a CRM that not only fits your current needs but also that your team is comfortable using.

Free CRM Frequently Asked Questions (FAQs)

What is the best free CRM for small business?

The best free CRM depends on your business size and needs. HubSpot CRM offers solid sales and marketing tools for up to 2 users, Zoho CRM provides a structured system for 3 users, and Bitrix24 allows unlimited users with project management features. If you need a free CRM that grows with your business, Zoho or Bitrix24 are great choices.

What is the best free CRM?

The best free CRM depends on what you’re looking for. HubSpot CRM is ideal for sales and marketing teams but limits users to 2. Zoho CRM provides automation and integrations for 3 users, while Bitrix24 offers an unlimited-user plan with task management. If you need a simple, scalable solution, Zoho is a great start, while Bitrix24 is best for larger teams.

Which CRM software offers the best free plan?

For the most generous free plan, Bitrix24 stands out with unlimited users and built-in project management. Zoho CRM offers automation and reporting for 3 users, while EngageBay provides a free all-in-one marketing, sales, and service suite. If you need a CRM with flexibility and growth potential, Bitrix24 is ideal for teams, while EngageBay is great for businesses looking for built-in marketing tools.

Which free CRM has the best customer support?

Freshsales offers 24/5 email and chat support, making it one of the best free options for real-time help. Really Simple Systems (Spotler CRM) also provides direct customer support on its free plan, ensuring users get assistance when needed. If responsive support is a priority, Freshsales is ideal for live help, while Really Simple Systems is great for businesses that prefer direct email support.