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This week on Funnel Frontier: Heard about Zendesk? Hackers found a way in with free trials and are trying to scam everyone, not just Zendesk users.

This week on Funnel Frontier: Salesforce retires Einstein Copilot as we know it. Here’s the scoop on why it’s gone and who’s going to replace it.

Rumor has it that Amazon is not just delivering packages—they might deliver your next CRM too. Here’s what you need to know.

This week on Funnel Frontier: Microsoft’s new AI moves and contact center strategy are shaking things up. Who should be worried?

This week on Funnel Frontier: Think you know what’s coming in 2025? Here’s how work as we know it will change for good.

This week on Funnel Frontier: Your holiday gift? New AI assistant that tackles workflows and makes you look like a genius. Take a look inside to see what Salesforce Agentforce 2.0 delivers.

This week on Funnel Frontier: Gartner's prediction: by 2028, companies will start switching to AI-powered single-channel customer service.

This week on Funnel Frontier: This time, it’s personal. Benioff isn’t stirring the pot, he’s torching it by calling Copilot ‘repackaged ChatGPT.’