Newsletters

Running a Business on Facebook or Instagram? Meet Your New AI Customer Rep.

This week on Funnel Frontier: SMBs, this one’s for you. A free AI agent for Facebook and Instagram just dropped. Here’s how it will handle customer chats, FAQs, and even purchases.

 

Did We Just Get the First CRM Actually Built for B2C?

This week on Funnel Frontier: No more piecing together 16 disconnected tools. The first CRM for consumer brands is here.

RingCentral’s AI Just Picked Up the Phone. Literally.

This week on Funnel Frontier: Meet RingCentral’s AI Receptionist. If you’re picturing a robot in a headset, taking calls at a tiny desk— you’re close. 

Wait… Google’s AI Can Answer Your Phone Now?

This week on Funnel Frontier: The AI chatbot will take calls for you, hold full conversations, and even handle spam callers.

Salesforce Just Fired 1,000 People. Trouble in Paradise?

This week on Funnel Frontier: Salesforce just slashed 1,000 jobs right in the middle of a hiring spree. What is actually going on?

ServiceNow’s Latest Move? Even Salesforce Is Bracing for Impact

This week on Funnel Frontier: Wait… ServiceNow is doing CRM now? And AI Agents? Someone check on Salesforce…

Scammers Are Hacking Zendesk Free Trials to Rip You Off

This week on Funnel Frontier: Heard about Zendesk? Hackers found a way in with free trials and are trying to scam everyone, not just Zendesk users.

Farewell, Einstein Copilot. You Will Be Missed.

This week on Funnel Frontier: Salesforce retires Einstein Copilot as we know it. Here’s the scoop on why it’s gone and who’s going to replace it.

Is Amazon Gearing Up to Enter the CRM Industry?

Rumor has it that Amazon is not just delivering packages—they might deliver your next CRM too. Here’s what you need to know.