Michael Scheiner

Michael Scheiner is a writer, editor and marketing strategist with a strong focus on tech, business SaaS, media, consumer and entertainment industries. Some of his work can be found at CRM.org and Officevibe.

Michael’s expertise extends to analyzing trends and providing actionable insights, especially in the realm of CRM systems, where he offers a nuanced perspective on how these tools can be leveraged for business growth and customer engagement. 

Michael has a Master's degree from the University of Montreal. His personal interests include science fiction writing, language learning, and electronic music.

Michael's Latest Articles

Digital Tools

Freshsales CRM Review 2025: Pricing, Features, and Ease of Use

Read our hands-on Freshsales by Freshworks review to decide if it's the right CRM for your team. Discover its features, pricing, how it compares to other CRMs.
Digital Tools

Monday CRM Review 2025: Pricing, Features, and Verdict

We tested monday Sales CRM so you don’t have to. Here’s how it handles pipelines, automations, and pricing—and whether it’s the right fit for your team.
Contact Relationship Management
Customer Service
Digital Tools
Phone Service

Best Call Center CRM Tools to Boost Customer Support in 2025

Looking for a CRM for call center? See our top 8 picks with built-in telephony, automation, and analytics to streamline support and delight customers.
Digital Tools

SuiteCRM Review 2025: Features, Limits, and Real-World Use

Our SuiteCRM review breaks down features, limitations, pricing, and real-world performance to help you decide if this free, self-hosted CRM is the right fit for your team.