CRMs for Humans

Helping humans.

Introducing CRM

No longer a three lettered monster.

Your customer is your most valuable asset. Your Customer Relationship Management system comes in close second.

Marketing, sales, customer support and analytics- CRM software carries a lot of weight in its three letters but it doesn’t have to be boring.

Skip the dry seminar. Forget the confusing spreadsheets. Invest in the best CRM tools today.

Benefits of a CRM

They're for cool people too.

You’re cool. Your customers are cool. Why not treat your CRM platform the same way? CRM systems are all about productivity, digital tools and most importantly managing human relationships.

Fun Internal Communications

The best crm systems help you improve communications externally and internally: streamline customer data for all, because isn’t every customer (and employee) worth it? 

Better Marketing Campaigns

To sell your product means to know how to interact with your customer, that’s literally the definition of customer relationship management. Seriously, Google it.

Improved Organization

Are you the cluttered desk-type? No worries. CRM tools sort it all out for you. All the information you need in one place. Your dusty Rolodex, layered post-it notes, and confusing spreadsheets can’t compete with that.

Better Customer Service

Access to the best CRM systems is good for you and great for your customers. Remember how we said the customer is your most valuable asset? 

 

When it comes to business, there’s nothing cooler than increased revenue done right. Customer relationship management puts you on the right track.

CRM Solutions

CRMLand

Here at CRM.org we love companies of all shapes and sizes. We want to see you succeed and to do so in the least boring (or visually abrasive) way possible.

As you’ve probably gathered, there are a lot of CRM programs out there. We help you find the best CRM software for your business, your employees, and your customers.

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“Consider a future device… in which an individual stores all his/her books, records, and communications, and which is mechanized so that it may be consulted with exceeding speed and flexibility. It is an enlarged intimate supplement to his/her memory.”

— Vannevar Bush, 1945

News

Be the sharpest tool in the shed. CRMs making it better.

Redbooth takes teamwork to the next level by combining sophisticated live video collaboration tools, predictive task management, and timeline overview features for a user-friendly (and affordable) project management experience.

Conversation tracking platform, Fireflies.ai, works to synchronize any organization’s ability to capture and shed light on valuable conversations.

 

Conversion-rate-optimization software VWO helps online businesses get creative in thinking beyond short-term gains.  

Like a sommelier suggesting the optimal cheese pairing for wine, Guru’s new AI Voice Suggest serves up relevant knowledge to sales reps in real-time call conversations to provide the most palatable customer service. 

Bloom

Because you have a growth mindset and CRMs don't have all the answers.

Team leadership and Zen are compatible after all. Mindful meditation can calm egos and spark success. Just ask Phil Jackson, the NBA’s winningest coach.

Human attention spans are dwindling. According to new research, that might not be a bad thing. Here’s how to work and chill in the multi-screen era.  

 

There’s a new word in the vocabulary of work and that is ‘remote.’ Office-less environments are a hot new trend but before you hop on to the work-from-bed bandwagon, consider the communication and productivity skills required for the lifestyle. 

Design can make or break your startup. Based on human empathy, user-centered design and human-centered design are key concepts that can truly change the game. 

CRM Categories

Not all CRM systems do the same thing. There is no be-all, end-all best CRM per se. There’s a CRM platform out there for every human and generally speaking, their features are separated into three main categories.

Operational CRM

Operational CRM software is the most common variety. It focuses on automating customer interactions and marketing processes, streamlining your work and generating leads, then converting them into customers and contacts.

When a customer fills out a contact form online or leaves a blog comment, it goes into an organized database. Operational CRM interprets this data and develops offers tailored to specific customers. Similarly, when someone gets in touch asking for information about a certain product, you can automatically start targeting more effectively with relevant ads.

The benefits of CRM products in this category are legion. Automation cuts down work. You retain customers and grow sales. Supported by data, business operations are coaxed towards their best practice.

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Analytical CRM

So you’ve gathered up some data, but how do you deep dive into securing the true value of all those figures? Enter analytical CRM applications.

CRM analytics mine giant amounts of data and find meaningful patterns. Instead of trying to piece together scraps of information like some overzealous detective, you can have everything interpreted automatically.

Analytical CRM tools are particularly useful when it comes to converting leads into customers. These are the CRM applications that predict shopping habits and determine how likely a person is to buy something again and again, lending a helping hand with future marketing decisions and financial forecasting.

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Collaborative CRM

It goes without saying, keeping customers satisfied is all about communication. Collaborative CRM tools offer major assistance in this arena, and in communications throughout your business, from team members to external stakeholders like suppliers and distributors.

Some customers prefer contact via email; others rely on social media or maybe even the good old-fashioned telephone. It can be hard to keep track of who uses what. Collaborative CRM software lets you reach out through each channel automatically while making it easy to share lead information among team members so you can have consistent, knowledgeable customer service interactions.

In layman’s terms? Collaborative CRM tools offer an effortless customer satisfaction boost, preserving precious elbow grease for the truly human work.

CRM systems are there to help you out…

CRM systems for small businesses, large businesses, single-person jobs, there’s a (totally not boring) CRM platform for every human.

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