Types of CRM

CRMs abound. Whatever your needs, there's a CRM. Centralize info, automate tasks, and analyze data. Grow your business on your own terms.

A Gmail CRM will change the way you look at your inbox—a place where you already live, communicate, build opportunities, and maintain relationships...why not let the CRM come to you? 

There are three main components of analytical CRM software: data warehousing, data mining, and online analytical processing (OLAP) tools. 

What’s the best type of CRM? Proprietary and open source CRM both have their pros and cons. Here’s what you need to know.

Service CRM holistically integrates customer service and support functions, creating a knowledge base accessible by each department for every stage of the customer experience. 

Social CRM invites businesses into spaces of open conversation, colloquia of opinion, and thunderdomes of debate—aka your customer's familiar turf. Check out top CRM for improved social engagement.

Untether yourself from the desktop-o-sphere and invest in a mobile CRM, a convenient avenue for on-the-fly data entry that’s lighter than your laptop.

Whether it’s personal or business, having a personal CRM helps nurture new and existing relationships while balancing the ever-complicated work/life balance.

As you well know, keeping customers satisfied is all about communication. Collaborative CRM tools offer an improved customer experience with streamlined communication across all channels.