Best Mobile CRM Apps: Top 10 Phone CRM System Solutions

If you are a sales rep who loves being on the phone, you probably want to take advantage of a CRM with mobile apps, right? 

This article goes over the best mobile CRM apps based on niche, pricing, pros, and cons. Are you ready to take your CRM skills on the go? Let’s head off, then!

CRM for mobile apps comparison chart (top 10 mobile CRM solutions)

Here is a table showcasing our best CRM for phone use. It lists the very top ten customer and sales management systems you can get if you want CRM on mobile. 

What are the best mobile CRM apps? Here’s our top 10 CRM for phones list:

Now it is time to look at each of these CRM solutions for mobile phones, one at a time and in greater detail. This list guarantees to cover the best mobile CRM apps for any phone, so you’re covered regardless of the device you’re using.

Remember, good CRM software should be accessible from many devices, which is why this article emphasizes the importance of mobile apps for managing your customer relationships and sales.

1. Pipedrive (Best mobile CRM app overall)

Pipedrive is a pretty comprehensive CRM package with modules for sales teams as well as an email set of tools. Pipedrive is our winner for having one of the best CRM mobile apps overall. Pipedrive is known for many things, like great automation and sales pipeline management.

Pros:

Beginning with Pipedrive’s mobile CRM functionality, you get a native app for iOS and Android that is very well designed. There is also a Chrome Extension for Gmail.

The Pipedrive mobile app offers web-to-mobile calling, automatic call logging, and it can link your ongoing deals to caller IDs.

You can easily sync your contact information to and from Google apps like Gmail and Microsoft apps like Outlook, as well as your calendar data. 

The Pipedrive mobile app has a nearby contact location for better planning when salespeople hit the road.

Overall, when it comes to managing customer data and doing your lead management from a mobile phone, Pipedrive is a number one choice.

Cons:

One of the only drawbacks when it comes to CRMs for mobile devices from Pipedrive is that there is no free plan.

Pricing:

• Essential plan is $14.90 per user per month billed annually

• Advanced plan is $24.90 per user per month billed annually

• Professional plan is $49.90 per user per month billed annually

• Enterprise is $99 per user per month billed annually

Pipedrive Review

Visit Pipedrive

2. Salesforce (Top mobile CRM system for AI assistance)

Salesforce is a leader in all things customer relationship management, sales processes, and automation. There are many Salesforce packages and a free mobile app that boosts the powers of your Salesforce subscriptions, including mobile CRM systems.

Pros:

Getting started, Salesforce has a top AI assistant tool called Einstein, and many of its features are available with the mobile app, like a voice assistant or analytics.You can also use the Salesforce mobile app to build new simple workflows to run on your mobile device without knowing any code.You get your standard mobile CRM tools, like the ability for team members to communicate with messaging or send follow-up notifications, streamlining the syncing of your CRM data to other devices like a desktop version, and even running some of your email marketing campaigns.

Sales management teams can also use the mobile application to stay on top of the sales cycle, monitoring open opportunities and predicting future outcomes intelligently.

Cons:

The main drawback of subscribing to a Salesforce plan is that there are a lot of different packages and plans with different key features. The Salesforce mobile app is free to download, but depending on your plan, it will get you different functionality.

Pricing:

• There is a free Salesforce mobile app

• Subscription prices vary. Visit Salesforce’s website

Salesforce Review 

Visit Salesforce

3. Zoho CRM (Great mobile CRM for being user friendly)

Zoho is a wonderful collection of business SaaS handling everything from being a CRM platform to an email marketing machine and a super cloud-based sales system. They also have a great CRM mobile app for ease of use.

Pros:

The Zoho mobile CRM is really easy to use and is, therefore, a favorite with startups and small businesses. You can simply log calls, add notes, or record voice notes too.

Your sales reps can use this app’s CRM features to manage their deals and streamline their schedules and task management needs.

There is a business card scanner with the Zoho mobile app for iPhone or Android, which then uses automation to import the CRM data to your Zoho customer information database. 

Cons:

If you plan on using a mobile app for more complicated business needs like running your marketing automation or advanced project management, then perhaps the Zoho CRM mobile tool is a bit too simplistic.

Pricing:

• Zoho CRM Free Edition is good for 3 users

• Standard plan is $14 per user per month billed annually

• Professional plan is $23 per user per month billed annually

• Enterprise plan is $40 per user per month billed annually

• Ultimate plan is $52 per user per month billed annually 

Zoho CRM review

Visit Zoho CRM

4. HubSpot CRM (Best CRM app you can get for free)

A lot of people know HubSpot as a great tool for email marketing and other inbound marketing campaign functionality, but HubSpot also does great sales and CRM tools, including for CRM mobile apps.

Pros:

HubSpot has free packages for many of its modules, and this includes free plans for marketing, sales, and CRM, all of which you can run from the free mobile CRM app.

The HubSpot mobile app is good for iOS and Android. It includes a business card scanner and a detailed caller ID feature.

You can use it for advanced contact management, to create tasks, set reminders, get real-time push notifications about messaging or follow-ups, and also to find new leads that are ripe for the funnel.

Finally, the free mobile apps can also be used for some rudimentary customer support purposes, though if you are on the free customer support plan, those will be limited.

Cons:

While few people really ever want to complain about a free app, of course, the app is limited to the HubSpot CRM package you subscribe to. HubSpot has free plans, but some of the greater features, you still have to pay for.

Pricing:

• HubSpot CRM has a free version

• CRM Suite Starter starts at $45 per month billed annually

• CRM Suite Professional starts at $1,600 per month billed annually

• Sales Hub starts at $45 for two users per month billed annually

HubSpot CRM Review 

Visit HubSpot CRM

5. Freshsales (Good mobile CRM app for task management)

Freshsales is a customer relationship management software solution that really aims to put increasing revenue as its main strong point. Among the many great tools of the Freshsales mobile CRM system is the task management functionality.

Pros:

With the Freshsales mobile app, you can manage and schedule appointments, add tasks and to-do lists, create notes and share them, and send real-time messaging to your team.

You can use this app for everything from writing and sending emails, to creating voice notes, to even booking Uber drivers for your trips.

Sales data gets updated in real-time as you work on your open deals and nudge them through your sales process, and you can access that data even when you are offline.

More advanced features include sales outcome predictions using key metrics and a simple filtering system. You even get tips on the best time to reach out to a lead.

Cons:

While the user experience with the Freshsales mobile apps is generally positive for basic sales pipeline management and sales team collaboration, you can’t really use it as the only tool for more complicated things like project management or running e-commerce operations.

Pricing:

• There is a free version of Freshsales

• Growth plan is $15 per user per month billed annually

• Pro plan is $39 per user per month billed annually

• Enterprise plan is $69 per user per month billed annually

Freshsales Review 

Visit Freshsales

6. Zendesk Sell (Good mobile phone CRM for lead management)

Zendesk began as a super customer support and help desk software solution, and since then, the brand has branched out to include sales and CRM functionality too with their app Zendesk Sell.

Pros:

There is a native Zendesk CRM phone app from the Apple App Store as well as the Google Play app store.

The Zendesk mobile app has a sleek user interface and intuitive tools, giving sales reps an overall great mobile user experience for optimized sales lead management.

Other fantastic Zendesk Sell mobile key features include offline mobile access and visit-tracking with geolocation functionality.

More useful Zendesk Sell tools include the template library, with many templates useful for running mobile marketing campaigns.

Cons:

Like many similarly cheaply-priced subscription plans for sales and CRM, a lot of the best features are add-ons, especially for customer support purposes.

Pricing:

• Zendesk Sell Team starts at $20 per user per month billed annually

• Zendesk Sell Growth starts at $49 per user per month billed annually

• Zendesk Sell Professional starts at $99 per user per month billed annually

Zendesk Review 

Visit Zendesk

7. Insightly (Top iPhone mobile app for CRM)

Insightly is an all-in-one marketing, sales, CRM, customer support, and project management software solution. It is well-liked for its CRM CRM mobile applications’ key features, and it has great mobile apps, including a top CRM for iPad and iPhones.

Pros:

While Insightly does have mobile apps for Android as well, it is Apple mobile device users who are really psyched about using the Insightly mobile app. Great native screens for iPads and iPhones.

You can create and edit new contact information easily, scan business cards, and sync customer data to your desktop or web browser version.

Insightly mobile app is a detailed task management tool as well, letting you set up follow up tasks with notifications or arrange meetings and other scheduling.

Easily create notes to affix to contact data or add voice memos as well. There are also good integrations to get more use out of your mobile app, for example, to communicate via social media with potential leads.

Cons:

While downloading the Insightly mobile app is free, you still need to have an Insightly subscription to use it, and though it is not too expensive, it is also quite far from being the most economical plan. 

Pricing:

• Plus plan is $29 per user per month billed annually

• Professional plan is $49 per user per month billed annually

• Enterprise plan is $99 per user per month billed annually

Insightly review

Visit Insightly

8. Agile CRM (Best CRM app for Android)

Agile CRM is another total software solution package with modules for marketing, sales, support, and other extra features. Small business sales teams really get a lot out of Agile, especially for its good Android mobile CRM app.

Pros:

Like Insightly, Agile CRM does have mobile apps for iOS and Android, but it is the Android app users which make this a leading choice for mobile CRM.

There are really good mobile marketing tools with Agile, for example, special add-ons with SMS tools like Twilio and Plivo.

The Agile mobile CRM is a good choice for a clean and intuitive user dashboard experience along with awesome contact management and deal tracking.

You can use this as a basic task management and event planning tool as well.

Finally, there is near-perfect real-time syncing with Google Calendar, which is ideal for Android users. 

Cons:

It is not intended to imply that Agile CRM’s mobile app is only good for Android, as there is an iOS version that will get the job done too. Sadly, some tools like social media monitoring are not available with mobile apps.

Pricing:

• Agile CRM offers a free version

• Starter plan is $9.99 per user per month billed annually

• Regular plan is $39.99 per user per month billed annually

• Enterprise plan is $64.99 per user per month billed annually

Agile CRM Review 

Visit Agile CRM

9. Salesmate (Great mobile CRM system for team collaboration)

Salesmate is a SaaS for salespeople who need to grow their contact database, open up more opportunities, close more deals, and earn more revenue. 

Pros:

There is a really nice Salesmate mobile app which is good for team communication and collaboration.

There are effective real-time push notifications to keep sales team members up to date with pipeline progress or other important deal information.

You get many ways for team members to exchange data and communicate with the tool, including messaging and note-sharing.

Sales reps can also communicate with potential leads via email, phone, chatting, and even social media messaging. There is some basic product management functionality too.

Cons:

Salesmate has several different pricing tiers, and because of this, you might find that your favorite tools are more expensive than you’d expected.

Pricing:

• Starter plan is $12 per user per month billed annually

• Growth plan is $24 per user per month billed annually

• Boost plan is $40 per user per month billed annually

Salesmate Review

Visit Salesmate

10. Google Contacts (Good phone CRM alternative)

Our final entry onto this list of the best mobile CRM systems is not exactly a CRM but a nifty alternative to the big brand CRM platforms. It’s Google Contacts.

Pros:

You can use Google Contacts as a web browser version or a mobile version and the latter works really well on Android systems but also on your iPhones.

You get all the intuitiveness and simplicity of any Google App, which you can turn toward basic customer relationship management purposes.

Everything gets easily and safely backed up to the Google cloud for guaranteed data security.

Google can even make suggestions for things like adding new contacts or de-duplicating customer information.

Cons:

This is a great alternative to a more robust mobile CRM platform; however, you will sacrifice some more advanced sales features for the simplicity of Google Contacts.

Pricing:

• Google Contacts is a free mobile app

Visit Google Contacts

What is mobile CRM software and why is it important?

Mobile CRM apps are very important for allowing sales reps to do their customer and sales pipeline management while being away from their main computer or office. Some of the key CRM features of mobile CRM systems include:

• Contact information

• Lead management

• Team communication

• Scheduling and calendars

• Task management

• Simple workflow automations

• Real-time syncing

• Notifications and follow-up reminders

• Business card scanner

Which mobile CRM application is best for me? Our conclusion

Time for the key takeaways of our review of the best mobile CRM applications. Pipedrive, Salesforce, and Zoho CRM take the top three spots, but other brands like HubSpot CRM, Freshsales, and Zendesk Sell could also have won depending on the context and the day.

Ultimately, when asking yourself what the best mobile CRM app for your business needs is, we hope you have taken the lessons contained in this text to heart when making that tough choice. 

Good luck!