Best Team Chat Apps for Business: 10 Work Group Message Tools
Effective communication is the backbone of any successful business.
With the rise of remote work and virtual teams, team chat apps have become essential tools for modern businesses. The best team chat apps for business can help your team stay connected, collaborate, and stay on top of their work.
However, choosing the right one can be daunting with so many team chat apps. In this article, we will explore some of the best team chat apps for businesses, so let’s just dive right in.
Business Chat Apps Comparison Chart (Top 10 Highest Rated Workplace Chat Apps)
Here’s a quick comparison of the top-rated office chat programs for work for all the busy bees without the time to read the reviews.
Take a look and make a well-informed decision quickly and easily.
Product | Best for | Pricing | Website |
Slack | Large businesses and organizations | Free ($0) Pro ($7.25/month), Business+ ($12.50/month), Enterprise Grid (contact sales) | |
Asana | Teams of all sizes and freelancers | Basic ($0), Premium ($10.99/annually), Business (24.99/annually) | |
Workplace (From Meta) | Teams of all sizes already familiar with Facebook | Core Plan ($4/user/month) | |
Troop Messenger | Small businesses and large enterprises | Premium ($2.5/user/month), Enterprise ($5/user/month), Superior ($9) | |
Microsoft Teams | Small and large businesses | Microsoft Teams Essentials ($4/user/month), Microsoft 365 Business Basic ($6/user/month), Microsoft 365 Business Standard ($12.50/user/month) | |
Google Chat | Small and large businesses and freelancers | Business Starter ($6/user/month/one-year commitment), Business Standard ($12/user/month/one-year commitment), Business Plus ($18/user/month/one-year commitment), Enterprise (contact sales) | |
Rocket.Chat | Companies with high regulations or sensitive business or client information | Community ($0), Enterprise ($7/user/month or $35/agent/month) | |
Connecteam | Any industry | Basic ($29/month), Advanced ($49/month), Expert ($99/month), Small Business ($0) | |
Flock | Teams of all sizes | Starter ($0), Pro ($4.50/user/month), Enterprise (contact sales) | |
Chanty | Small teams and organizations | Free ($0), Business ($3/user/month) |
What Are the Best Team Chat Apps for Business? Here’s Our Top 10 List:
Effective communication is vital for the success of any business. And, with remote work on the rise, group messaging apps have become essential for teams to stay connected and collaborate effectively. To make that happen, you'll definitely need to get one of the top business chat tools currently available.
However, with all the different types of collaboration software, choosing the right chat app for your business needs can be hard. That’s why we’ve compiled the following list of the top business collaboration tools.
Some options include Slack, Asana, Microsoft Teams, Troop Messenger, Google Chat, Discord, Flock, Chanty, and more. Let’s look closely at each and make a well-informed choice.
1. Slack (Best Team Chat App Overall)
Slack is a cloud-based collaboration platform that allows teams to communicate and collaborate on projects in real time. It was launched in 2013 and has become a popular tool for businesses and organizations.
Slack allows teams to create channels for specific projects, topics, or teams, making organizing conversations and collaborating with the right people easy.
It also offers one-on-one and group messaging features, making connecting with team members easy.
Additionally, Slack integrates with various tools and services, including Google Drive, Trello, Asana, and more.
Moreover, Slack’s powerful search function lets users easily find messages, files, and other information within the platform.
Finally, Slack provides customizable notifications for channels, direct messages, and mentions, ensuring users stay up-to-date on important conversations.
Overall, Slack is designed to streamline team communication and collaboration, and it is undoubtedly one of the best collaboration software available.
Pros:
Easy to use and navigate
Channels and threads for organization
Powerful search function
Integrations with other tools and services
Customizable notifications
Cons:
Expensive pricing for larger teams
Limited message history on the free version
A learning curve for new users
Past security concerns
Potential for distraction with multiple conversations and channels
Pricing:
Slack offers four pricing plans, starting with a Free plan which provides access to the most recent 90 days of message history, ten integrations, and 1:1 audio and video conversations with screen sharing.
The Pro plan, priced at $7.25 per user per month, includes all the benefits of the Free plan plus full access to the organization’s message history, unlimited integrations, and audio and video conversations with screen sharing for up to 50 people.
The Business plan, priced at $12.50 per user per month, includes all the Pro plan features, with additional benefits such as advanced identity management and 90 days of version history for unlimited canvases.
The Enterprise Grid plan is customizable and tailored to meet the needs of large enterprises, with features like compliance data exports and around-the-clock support.
Visit Slack
2. Asana (Best Work Messaging App for Teams)
Asana is a web and mobile application designed to help teams organize, track, and manage their work. It provides a range of features such as task management, project management, team collaboration, file sharing, and more.
This team message app allows users to create tasks, assign them to team members, set deadlines, and track progress. It also enables team members to talk and collaborate on tasks and projects through comments, status updates, and attachments.
Additionally, Asana integrates with various tools and services, including Google Drive, Dropbox, Slack, etc.
Many organizations of different sizes and industries, including Airbnb, NASA, Harvard University, and more, use Asana, as it is also one of the best project management software available.
Asana offers both free and paid plans with various pricing options.
Pros:
Easy task and project management
Collaboration and communication features
Customizable views and templates
Integrations with other tools
Cons:
A steep learning curve for some users
Limited-time tracking features
Some limitations with file sharing
Some features come only with higher-priced plans
Pricing:
Asana offers three pricing plans: Basic (free), Premium, and Business.
The Basic plan is free and includes unlimited tasks, projects, and collaborators. The Premium plan costs $10.99 per user per month (billed annually) and adds features like timelines, custom fields, and advanced reporting.
The Business plan costs $24.99 per user per month (billed annually) and includes all Premium features plus advanced integrations and portfolio management.
Visit Asana
3. Workplace (Best Business Chat Software)
Workplace, from Meta (formerly Facebook), is a team chat software that allows people to connect through instant messaging, audio and video calls, and groups.
The interface of Workplace closely resembles Facebook, with a similar structure for messaging and sharing posts.
One of the software’s standout features includes simple and effective live video broadcasting without scheduling or invitations.
The app also includes Facebook’s AI-powered newsfeed, bringing the latest information from relevant professional areas.
Downsides include limited third-party integrations and no free plan.
Overall, this messenger for work is great for teams familiar with Facebook. It’s available on desktop (Windows, Mac, and Linux) and mobile (Android and iOS) platforms.
Pros:
Familiar interface for those already using Facebook
AI-powered newsfeed brings relevant professional information
Simple and effective live video broadcasting
Encourages employee engagement and interpersonal relationships
Offers administrative controls for management
Cons:
No free plan, only a premium option
Limited third-party integrations
Facebook’s principle of “always something happening” can be distracting in a work setting
Pricing:
Workplace offers a Core Plan for $4 per person per month.
The plan includes features for business communication, such as groups, a news feed, a knowledge library, and various tools for employee engagement, like events, live videos, and polls.
Additionally, Workplace offers security and admin features, such as access codes, integrations, and insights
Customer support is also available to create unlimited support tickets, get responses within 24 hours, text chat with support in real-time, and receive support on the phone.
Visit Workplace (From Meta)
4. Troop Messenger (Best Group Chat for Work)
Troop Messenger is the perfect solution for small businesses looking to streamline their communication needs. It’s the perfect work group chat for companies.
With top-of-the-line security features, including two-factor authentication and end-to-end encryption, Troop keeps all conversations safe and secure.
The platform’s fantastic UI/UX experience and time-saving filters and protocols make it easy for first-time chat users to start.
Troop also offers unique features like “burnout” and “respond later,” as well as privacy bots that clean up team chat rooms.
With plans ranging from free to $3 per user per month, Troop is a budget-friendly option for businesses of any size.
Finally, Troop Messenger makes communication and collaboration easy regardless of location, supporting Windows, Linux, Mac OS, Web, Android, and iOS.
Pros:
One of the best company chat apps
Top-of-the-line security features
Time-saving filters and protocols
Easy-to-use interface
Unique features like “Burnout” and “Respond Later.”
Cons:
Limited integrations
Higher pricing compared to some competitors
Pricing:
Troop Messenger offers three pricing plans: Premium, Enterprise, and Superior.
The Premium plan costs $2.5 per user per month, including features like one-on-one messaging, unlimited group chats, file sharing, and global search.
The Enterprise plan costs $5 per user per month and includes all Premium features, remote screen sharing, unlimited video conferencing, burnout, and 1 TB storage.
The Superior plan will cost $9 per user per month and includes all Enterprise features, remote desktop control, annotation, whiteboard, and more.
Users can try the Enterprise plan for one month, and the Superior plan offers some features for free.
Visit Troop Messenger
5. Microsoft Teams (Best Free Team Chat Apps for Business)
Microsoft Teams is the ultimate free group chat software for businesses of all sizes, combining the functionality of Slack with powerful video chat capabilities and integration with the Microsoft ecosystem.
It can function as a standalone app or be paired with Microsoft’s project management products. So, it’s ideal for optimizing collaboration and communication across teams.
While it’s too robust for small businesses, Teams offers real-time chat, video calls, and surveys. So, it’s a compelling all-in-one solution for team messaging and one of the best free office chat programs.
While the free version is limited, integrating Teams into an existing Office 365 account is a breeze.
Overall, it’s a powerful and user-friendly chat tool.
Pros:
Robust video chat and conferencing integration
Extensive collaboration features and third-party integrations
Tight integration with other Microsoft products
Cons:
The free version is limited in features
It may be seen as confusing or complex to some users
Poor customer service
Pricing:
Microsoft Teams offers different pricing options based on the needs of the user. Here’s a summary of the most popular ones:
Microsoft Teams Essentials for $4.00/user/month: Provides unlimited chat, up to 300 participants per meeting, 10 GB of cloud storage per user, and data encryption for meetings, chats, calls, and files.
Microsoft 365 Business Basic for $6.00/user/month: Includes everything in Microsoft Teams Essentials, collaborative apps, 1 TB of cloud storage per user, and expanded business-class email.
Microsoft 365 Business Standard for $12.50/user/month: Comes with everything in Microsoft 365 Business Basic, plus desktop versions of Microsoft 365 apps, webinar hosting, and attendee registration and reporting tools.
Visit Microsoft Teams
6. Google Chat (Best 1:1 Chat Platform for Business)
Google Chat is a team chat app part of Google Workspace, providing simple 1:1 and group messaging features.
Integrating with other Google Workspace solutions like Docs and Sheets, allowing users to see files, documents, and tasks in one place, sets Google Chat apart from other apps.
While it’s a basic chat app, it’s tightly integrated with Google’s ecosystem, making it an efficient tool for teams familiar with Workspace.
With features like video and audio meetings and smart integrations with third-party apps, Google Chat is a powerful tool for workplace collaboration. The app is available for desktop and mobile devices and offers easy access and a simple interface.
The only downside is that customer service is lacking, but overall, it’s a solid choice for teams looking for an integrated messaging and collaboration solution.
Pros:
Efficient and simple team chat app
Smooth integration with other Google products
Available on desktop and mobile
Cons:
Poor customer service
Limited features compared to other team chat apps
The paid plan is required for some advanced features
Pricing:
Google Chat is a part of Google Workspace and has four pricing plans: Business Starter, Business Standard, Business Plus, and Enterprise.
Business Starter costs $6 per user per month, Business Standard costs $12 per user per month, Business Plus costs $18 per user per month, and the Enterprise plan requires contacting sales for pricing.
The plans differ in the number of participants allowed in video meetings, storage space, security and management controls, and customer support.
You can add 300 users to the Business Starter, Business Standard, and Business Plus plans.
Visit Google Chat
7. Rocket.Chat (Best Collaborative Chat Application for Business)
Rocket.Chat is a popular, open-source communication tool that offers a collaborative environment for teams of all sizes.
With real-time messaging, audio/video conferencing, and file-sharing capabilities, Rocket.Chat allows for seamless team communication.
The highly customizable interface sets Rocket.Chat from other apps, allowing users to tailor the tool to their needs.
Rocket.Chat also uses Matrix Federation for interoperability with other communication solutions and offers end-to-end encryption for data privacy.
Additionally, it can be used for omnichannel customer support.
The pricing for Rocket.Chat ranges from a freemium plan to enterprise-level pricing, with different tiers depending on the number of users and features required.
It supports various platforms, including Windows, Mac, Linux, Android, and iOS.
Overall, it’s a great option for teams in highly-regulated industries such as government, healthcare, and finance which require strong data protection and customization options in their communication tool.
Pros:
Offers end-to-end encryption and compliance with data privacy standards
Provides advanced features for more technologically adept teams
Highly customizable, with the ability to add new functionalities
Cons:
Basic chat functionalities may be difficult to navigate
Advanced features may not have universal practical value
Pricing tiers can be confusing, with different options for self-hosting and SaaS
Pricing:
Rocket.Chat offers two pricing plans: Community and Enterprise.
The Community plan is free and includes basic features for small teams, such as team collaboration, unlimited messaging, and end-to-end encryption.
It also offers omnichannel customer collaboration and scalability options for up to 10,000 push notifications per month.
The Enterprise plan starts at $7/user/month or $35/agent/month and includes advanced features, such as full Matrix Federation, advanced identity management, centralized admin controls, and custom branding.
It also supports multiple channels, omnichannel customer collaboration, unlimited push notifications, and scaling microservices.
A free trial is available for 30 days to test all enterprise features.
Visit Rocket.Chat
8. Connecteam (Best Corporate Chat App)
Connecteam is a corporate chat software that boosts communication within businesses and teams.
This all-in-one app enables you to streamline communication by providing features like group or private chat, employee directory, immediate updates, social posts, and more.
You can easily create chats based on location, project, or department and start a private dialogue with a colleague.
Connecteam also allows you to send immediate updates on anything to all relevant employees, with features to track who has viewed the update.
The app includes an employee directory, surveys, a suggestion box, and analytics, all of which make communication engaging and fun.
With Connecteam, managers can send targeted messages to specific departments or teams, post events, or recognize employees who have gone above and beyond.
The app also provides businesses with real-time oversight and management of internal communication for a smoother workflow.
Other key features include top-notch customer service, mobile, desktop, and kiosk access, and affordable pricing. The only downside is that it doesn’t provide integrations, as it’s a comprehensive all-in-one solution.
Pros:
Easy to use and implement
One of the best corporate chat apps
Provides mobile, desktop, and kiosk access
Affordably priced, with a free plan available for up to 200 users
All-in-one solution with a wide range of features, including in-app chat, notifications and alerts, surveys, suggestion box, live polls, and a social feed for updates, announcements, and events
Provides real-time oversight and management over every aspect of internal communication, including employee directory and analytics
Cons:
It doesn’t provide integrations with other software or tools since it’s an all-in-one solution
Some advanced features come only with the more expensive plans
The free plan has limitations on the number of users and features available
Pricing:
Connecteam offers four pricing plans: Small Business (free), Basic ($29/month for first 30 users and $0.5/month for each additional user), Advanced ($49/month for first 30 users and $1.5/month for each additional user), and Expert ($99/month for first 30 users and $3/month for each additional user).
The Small Business plan is free and includes full access to all features, while the other plans offer more advanced features and customization options.
The Basic plan includes managing employee time off and unlimited library folders. In contrast, the Advanced plan includes features like smart groups, admin permissions, and unlimited courses.
The Expert plan includes everything in the HR & Skills Advanced plan and additional features such as process automation and in-app links.
Connecteam offers a 14-day free trial with no credit card required.
Visit Connecteam
9. Flock (One of the Best Channel-Based Messaging Platforms)
If you’re looking for a team chat app for business that helps keep all conversations and project management tools in one place, look no further than Flock.
With Flock, you can create channels for focused discussions, connect with remote team members through video calls, drag and drop files, access the entire company directory, and integrate over 60+ third-party apps.
It’s a budget-friendly and feature-rich solution that simplifies communication and collaboration.
Flock has the right plan for you, whether you’re a small team or a large enterprise.
So, why wait? Download Flock now on desktop, iOS, or Android and experience seamless team communication like never before!
Pros:
Integrates with over 60 third-party apps, allowing for seamless collaboration across platforms
It offers project management features such as task lists and reminders, making it a great all-in-one solution for team communication and organization
Provides extensive control and customization options for admins, allowing for tailored user experiences
Offers a free plan for up to 20 members, making it accessible for small teams or those on a budget
Cons:
The interface can be confusing and overwhelming for some users, especially those used to simpler messaging apps
Not as feature-rich as Microsoft Teams and other competitors, which can be a drawback for larger organizations with more complex needs
Limited file storage options for lower-tier plans, which can be a problem for teams with high-volume file-sharing needs
Pricing:
Flock has a free Starter plan for teams with up to 20 members, which includes ten public channels, 10,000 searchable messages, and 5 GB total storage per team.
The Pro plan costs $4.50 per licensed user per month and suits teams of 20-100 members, offering unlimited messages, 10 GB storage per user, and priority support.
The Enterprise plan is for organizations with 100+ members and offers customized features, unlimited messages, 20 GB storage per user, and dedicated support, with pricing available upon request.
Visit Flock
10. Chanty (Excellent Work Chat App for Group Instant Messaging)
Chanty is a game-changing teams chat app for easy and efficient collaboration. The app’s key features include chat, audio and video calls, screen sharing, personalized notifications, and task management with the Kanban board.
Chanty integrates with popular project management tools such as Trello and Google Drive. The unique Teambook feature lets you access all your messages, contacts, and tasks in one place.
Overall, Chanty’s one of the best group messaging software. It’s perfect for marketing agencies, restaurants, and other businesses.
With a free plan for teams of up to 10 members and a business plan starting at $3 per user per month, Chanty is a cost-effective solution for boosting team productivity.
Pros:
User-friendly interface that simplifies communication and collaboration
Supports messaging, audio and video calls, screen sharing, and task management with Kanban board
Provides personalized notifications and searchable message history
Offers unlimited message history even in the free plan
Integrates with other project management tools such as Trello, Google Drive, Dropbox, and GitHub
Available on iOS, Android, Windows, macOS, and Web
Cons:
Limited features compared to more advanced project management tools
No support for time tracking or invoicing
Some users have reported occasional glitches and bugs in the app
The free plan is limited to 10 members, which may not be enough for larger teams
The paid plan starts at $3 per user per month, which may be more expensive than other team chat apps
Pricing:
Chanty offers a free plan for teams with up to 10 members.
The free plan includes unlimited public and private conversations, searchable history, one-on-one audio calls, voice messages, built-in task management, community support, and 99.9% guaranteed uptime.
There’s also a Business plan that starts at $3 per user per month.
It offers additional features, such as unlimited team members, guest users, multi-conversation guests, integrations, file storage, data import, group audio calls, one-on-one and group video calls, screen sharing, roles and permissions, and a dedicated support line.
The Business plan also includes 20GB per member and three free guests per member.
Visit Chanty
What is the Best Team Chat Software for My Business? Our Conclusion
Finding the best business chat app for your business can make all the difference in your team’s productivity and success.
By taking advantage of the chat features offered by these popular apps, you can streamline your team’s communication and collaboration efforts.
Whether you’re a small startup or a large corporation, there’s a team chat desktop or mobile app that will meet your needs.
So, don’t wait any longer. Try out one of these apps today and see the difference it can make for your team.