Monika, armed with a degree in Information and Communication Technologies and a decade in the copywriting arena, is your go-to software-reviewing expert. Having tried and tested numerous software solutions for various companies, including CRM, project, and task management software, Monika brings a wealth of hands-on experience to simplify the digital landscape.
With a knack for turning tech talk into plain English, she now specializes in reviewing CRM software for individuals and small businesses on a budget here at CRM.org.