Monika Dimitrovska

Monika, armed with a degree in Information and Communication Technologies and a decade in the copywriting arena, is your go-to software-reviewing expert. Having tried and tested numerous software solutions for various companies, including CRM, project, and task management software, Monika brings a wealth of hands-on experience to simplify the digital landscape.

With a knack for turning tech talk into plain English, she now specializes in reviewing CRM software for individuals and small businesses on a budget here at CRM.org.

Monika's Latest Articles

Contact Relationship Management
Digital Tools
Organizational Tools

Pipedrive CRM Review: Everything You Need to Know in 2025

Read our hands-on Pipedrive CRM software review to see what works, what’s missing, and whether this tool is worth it for your sales team.

How to Choose a CRM: 10 Expert Tips

Wondering how to choose a CRM system for your small business? Here's what to look for in a CRM so that you end up choosing the right CRM solution for your needs

Best CRM Marketing Software: 10 Tools to Boost Sales in 2025

Want to improve your customer relationships, boost sales, and elevate your brand? Here are 10 CRM marketing tools that can do just that for you. Read more!
Digital Tools

TeamSupport Review 2025: Features, Pricing, Pros & Cons

2025 TeamSupport review looking at the features, pros & cons of this software. Is TeamSupport pricing worth it or is this customer support system too costly?