CRM News & Insights

Get the latest customer relations news and insights from the evolving world of CRM. All the latest CRM tools and innovations. Learn about app builders, CRM updates, and emerging CRM platforms.


Have you ever experienced life in a small town? The girl who works at the local bakery knows everyone by name and remembers who loves jelly croissants and who's a fan of croissant sandwiches.

Adobe’s Marketo is a fat stack of AI-driven marketing and sales automation tools that goes beyond basic CRM with deeper lead engagement.

Business communication, collaboration and automation tool Nextiva launches NextOS to bring all its tools and other app integrations into one platform.

With the launch of their CRM, Teamwork provides customers the ‘missing link’ in their otherwise comprehensive work management suite. 

SugarCRM’s marketing, sales, and customer service platform takes a “time-aware” approach to each stage of a prospect’s sales journey and suggests the next best actions for closing the deal.

Nextiva’s new CRO appointment signals a new growth strategy. UCaaS and SaaS tools for SMBs are in heavy demand. Nextiva has opportunities.

Value for money and ease-of-use make Apptivo popular with SMBs. Add-on apps extend the CRM’s mileage further.

The platform’s tried-and-true features span a wide range of business processes. Broad customization options give it extra mileage.