CRM News & Insights

This week on Funnel Frontier: OpenAI Drama, How SMBs Can Avoid One CRM Mistake that Can Cost Them Everything & Zoho's Bold Move

Quick Summary:

When it comes to customer service, and especially IT support, a lot of you are probably asking yourselves, what is a help desk and what does a help desk do? This article will list most of the tools that help desks offer and then go over the advantages of using the best help desk system.

In our 2023 Hubspot CRM review we take a look at the features, pricing plans, pros & cons of Hubspot. Is Hubspot worth the cost? Find out in our Hubspot review

Help desk and service desk sure sound similar, don’t they? Well, there are some key differences between help desk vs service desk and this article is about to teach you what are they!

Best workflow software: Top 17 solutions & programs (Inc free workflow management tools for team workflow tracking & business workflow process management tasks)

What are the 10 knowledge areas of project management? 10 knowledge areas of project management explained for PMPs (includes a PMBOK knowledge areas chart)

Pipedrive CRM vs Hubspot CRM compared: What’s the difference between them & which has better features & pricing? Is Hubspot or Pipedrive a good choice for you?