Best RingCentral Alternatives (Top 15 Similar Competitors)

Searching for the best RingCentral alternatives can be quite overwhelming. 

While RingCentral is an excellent platform, you might find it's not the ideal fit for your specific needs. The internet is overflowing with information on RingCentral competitors, and it's easy to get lost in the sea of options. 

That's where we come in. 

We've sifted through the myriad of choices, done the hard work for you, and in this post, we present a carefully curated list of the top 15 similar competitors to RingCentral. 

Let’s explore all the best options!

Top 10 RingCentral competitors with similar products

Here are the companies like RingCentral that we think are the best RingCentral alternatives. Although they are all fairly similar, some RingCentral competitors will be better suited to your circumstances than others so read more about the RingCentral competition below.

Here’s our full list of the best RingCentral alternatives 2024:

Are you ready to find the best RingCentral alternatives for your business in 2024? 

After conducting a thorough RingCentral review, we've compiled this list of the top options to consider. Each one brings unique features and benefits to the table, so dive in to find the perfect match for your communication needs.

Here are 15 good alternatives to RingCentral:

1. Nextiva (best RingCentral alternative overall)

We voted Nextiva as the best alternative to RingCentral, proving to be better than RingCentral and one of the best VoIP software you can find.

Some of the best features this renowned VoIP provider offers include unlimited U.S. and Canada calling, free business numbers, video chats, team messaging, faxing, and more.

Their phone service is reliable and offers support around the clock. Businesses can keep their current numbers, and the service comes with loads of features for easy use and high performance.

Users can either use their own VoIP phones or ones from Nextiva. Sales and customer service tools help teams work better, and a built-in customer relationship tool is included.

The Nextiva mobile app and Cospace tool for remote workforce management help employees stay connected anywhere.

Nextiva is best for:

• Startups

• SMBs

• Budget-conscious businesses

• Teams requiring strong collaboration tools

Features

• Video calling

• Video meetings

• Toll-free minutes

• Mobile SMS/MMS

• Integrations

• Unlimited internet fax

• Call recording 

• Video conference recording

• 24x7 customer support

Pricing

• Essential, starts at $23.95/user/month for 1-4 users, billed annually 

• Professional, starts at $27.95/user/month for 1-4 users, billed annually 

• Enterprise, starts at $37.95/user/month for 1-4 users, billed annually 

Visit Nextiva 
 

2. Zoom (best free RingCentral alternative)

Voted as one of the best free RingCentral alternatives, Zoom offers exceptional HD video and audio call quality, supporting up to 1,000 video participants and 49 videos on-screen. Calendar syncing, multi-participant screen sharing, hand raising, and attendee hold features make collaboration easy. Plus, you can spice up meetings with the Virtual Background feature. The free plan accommodates 100 participants and unlimited 1:1 meetings. Paid plans, starting at $149/year, offer VoIP services, cloud storage, and increased participant limits for growing teams. Zoom Phone is a robust module that offers voicemail transcription, limitless auto attendants, call recording capabilities, and hot desking features.

Zoom is best for:

• Those who are looking for a generous free account

• Teams, students, and freelancers

• Small and medium businesses

Features

• Meetings 

• Whiteboard Unlimited & Plus

• Team Chat

• Mail & Calendar

• Cloud Storage Unlimited

• Extras SSO, managed domains & more

• Phone Full-featured PBX

• Translated Captions

• Rooms & Webinars

Pricing

• Basic, $0/user

• Pro, $149.90/year/user

• Business, $199.90/year/user

• Business Plus, contact sales 

• Enterprise, contact sales

Visit Zoom
 

3. 8x8 (most similar to RingCentral)

Offering a feature set closely similar to RingCentral, 8x8 shines with its acclaimed VoIP service, earning it the title 'Best Value Business Phone of 2021'. 8x8 is known for HD voice quality, efficient call distribution, and seamless transition between phone and conference calls. Its latest addition, 8x8 Frontdesk, optimizes call handling. Other notable include its video conferencing capabilities, call recording options, versatile voicemail functionalities, auto attendant, and integrated team chat, making 8x8 a comprehensive communication solution.

8x8 is best for:

• Professional services business

• Retail business

• Education businesses

• Manufacturing businesses

• Healthcare businesses 

• Financial services businesses 

Features

• Unified mobile, desktop, and web app

• Hot desking

• Call handling

• Call queues

• 8x8 Frontdesk for receptionists and operators

• Voicemail transcription

• Team messaging with document sharing

• HD audio and video conferencing with screen sharing

• Private/public live streaming of meetings via Youtube

• Advanced moderator controls 

• Integrations 

• 8x8 Voice for Microsoft Teams integration add-on

• Conversation IQ for speech analytics 

• Call activity analytics

Pricing

• X2, $24/user/month, billed annually 

• X4, $44/user/month, billed annually

Visit 8x8 
 

4. Vonage Business Communications (good RingCentral alternative if you want robust VoIP features)

If robust API capabilities are a priority, Vonage Business Communications makes a good RingCentral alternative and the best VoIP software on the market. With over 50 standard business phone features and customizable add-ons, Vonage allows you to tailor your VoIP solution. Its offerings include auto-attendant, business SMS/MMS, conference calling, team messaging, and video conferencing for up to 100 participants. 

Vonage Business Communications is best for:

• Healthcare businesses

• Education businesses

• Retail businesses

• Financial services businesses

• Public sector businesses

• Communications service providers 

Features

• App Center

• Mobile and desktop apps

• Unlimited Calls and SMS

• Unlimited Team Messaging

• CRM Integration

• IP desk phone capability

• Call Recording

• Call Group

• Visual Voicemail

Pricing

• Mobile, $19.99/month/line, billed annually 

• Premium, $29.99/month/line, billed annually 

• Advanced, $39.99/month/line, billed annually 

Visit Vonage Business Communications
 

5. Phone.com (cheaper alternative to RingCentral if you’re on a budget)

Phone.com is a cheaper alternative to RingCentral for small remote businesses. Some of the features you’ll find include unlimited faxes, voice, SMS, and MMS. You'll benefit from team collaboration, CRM integrations, and toll-free/local numbers. The plans are scalable, prices are lower, and there are convenient voicemail transcriptions and advanced video conferencing capabilities. Other noteworthy features include an address book, voice tagging, call management, intelligent call handling, and seamless third-party integrations. Phone.com supports multiple platforms like iOS, Android, Linux, macOS, and Windows, and provides analytical insights for informed decision-making.

Phone.com is best for:

• SMBs

• Remote businesses 

• Budget-conscious companies 

Features

• Video conferencing 

• Mobile and Web apps

• Conversational text messaging

• Video Recording

• IP Desk Phone Compatible

• Voicemail Transcription

• Call Analytics

• CRM Integration

• Live streaming 

Pricing

• Basic, $11.99/user/month, billed annually 

• Plus, $15.99/user/month, billed annually 

• Pro, $23.99/user/month, billed annually

Visit Phone.com 
 

6. Grasshopper (best RingCentral substitute for small businesses and entrepreneurs) 

Grasshopper emerges as the top RingCentral alternative for small businesses and entrepreneurs, offering affordable multiple numbers and extensions. Its flexible subscription plans include additional phone numbers, supporting local, toll-free, and vanity options.

The intuitive number lookup tool aids in securing your desired numbers, while also offering free porting of existing numbers, enhancing its appeal for cost-conscious businesses. One thing to keep in mind about this UCaaS platform is that the more phone numbers and extensions you add, the more you’ll pay per month. 

Grasshopper is best for:

• Startups 

• Small businesses

• Entrepreneurs 

Features

• Mobile apps

• Business texting

• Call forwarding

• VoIP + WiFi calling

• Voicemail transcription

• Virtual receptionist

• Instant response 

• Simultaneous Call Handling

• Incoming Call Control

• Reporting

Pricing

• Solo, $31/month billed annually for 1 phone number and 3 extensions

• Partner, $51/month billed annually for 3 phone numbers and 6 extensions

• Small Business, $89/month billed annually for 5 phone numbers and unlimited extensions

Visit Grasshopper
 

7. Mitel (best for large enterprises that need services like Ringcentral)

Mitel, a company from Canada, has been around for over 40 years. It started as a lawnmower business but is now all about VoIP for companies. Mitel is excellent for large businesses that need services like RingCentral. They provide voice calls, video calls, texting, and more. Their tools work on any device and are even designed for mobile use, making it easy to start a meeting with just one click. Although public pricing is not available, you can estimate the cost by following this formula. 

Mitel is best for:

• Large enterprises

• Unified communications

• Reliable VoIP services

• Video conferencing

Features

• Direct messaging

• Web, desktop and mobile app interfaces

• Team chat

• File sharing

• Audio-Conferencing

• Video conferencing

• Personal dashboard

• Task management

• Store / archive data

Pricing

• Public pricing not available 

Visit Mitel 
 

8. Ooma (top RingCentral replacement for small to medium-sized businesses)

Ooma is a great cloud phone system for small and medium-sized business owners and small teams working from home. Its tool, Telo, lets you make internet calls with your landline phone, so you don't have to buy new devices.

If you want, Ooma also sells IP phones. The system allows you to easily switch between phones (hotdesking), forward calls to specific places (find me, follow me), and hold video meetings with up to 25 people.

Ooma is best for:

• SMBs

• Solopreneurs

• Small teams 

• Home offices 

Features

• Virtual receptionist

• Ring groups

• Digital Fax

• Desktop App

• Text Messaging

• Videoconferencing

• Call Recording

• Enhanced Call Blocking

• Voicemail transcription

• Caller Info Match

• Dynamic Caller ID

• Google and Office 365 Integrations

• Analytics

Pricing

• Essentials, $19.95/user/month

• Pro, $24.95/user/month

• Pro Plus, $29.95/user/month

Visit Ooma
 

9. GoToConnect (top alternative for scaling businesses) 

GoToConnect is best known for its messaging, support team, virtual voicemail, and video meeting capabilities. It rivals RingCentral with similar functions, including video and audio conferencing, real-time predictive data, and a high uptime guarantee of 99.999%. What’s more, its conference meetings have no time limit to ensure uninterrupted business operations.

GoToConnect is best for:

• Scaling businesses 

Features

• Smart Call Routing

• Unlimited Extensions

• Call Forwarding

• Call Queues

• Hot Desking

• e-Fax

• International Calling

• Voicemail to Email

• Call Recording

• Team Messaging

• Audio Conferencing

• SMS

Pricing

• Basic, $27/user/month

• Standard, $32/user/month

Visit GoToConnect
 

10. Dialpad (best for businesses that need an AI-driven platform)

As an AI-powered, cloud-based communication system, Dialpad offers a comprehensive suite of tools for modern businesses. Originally known as Uberconference, Dialpad provides crystal-clear voice and video calls, desk-to-desk calling, and extensive integrations with Google Workspace and Office365.

The adaptable design allows users to utilize its features from any device or location, demonstrating its commitment to flexibility and quality. It has handy AI features like call transcriptions and summaries that happen in real time. This means customer service teams don't need to write notes during calls - the system does it for them automatically.

Dialpad is best for:

• Small businesses

• Enterprises 

• Businesses that prefer AI-supported tools

Features

• Unlimited calling

• Internet fax 

• High-definition (HD) voice

• Multi-level auto attendant

• Visual voicemail

• Custom call routing

• Call forwarding to other devices

• Three-way calling

• Unlimited meetings

• High-definition (HD) video & audio

• Desktop and mobile screen sharing

• Desktop & mobile apps

• Unlimited audio recordings

• In-meeting chat

• Whiteboarding with Miro integration

• SMS, MMS, and group messaging

• Internal and external message to SMS

• Audio chat rooms

Pricing

• Standard, $15/user/month, billed annually 

• Pro, $25/user/month, billed annually 

• Enterprise, contact sales 

Visit Dialpad
 

11. Zendesk Talk (good RingCentral alternative if you need an integrated call center & customer service solution)

Zendesk is well-known as the best help desk system on the market today. It’s part of the Zendesk Service Suite that’s designed to simplify tasks for support reps and expedite customer response times. As an integrated call center and customer service solution, Zendesk Talk is an excellent alternative to RingCentral.

This cloud-based software simplifies phone-based customer support and tracks communication effectively. It allows agents to interact with customers via various channels like email, chat, and social messaging, consolidating all these on a single platform.

With advanced features like interactive voice response (IVR), Zendesk Talk enables businesses to personalize the customer call experience, guiding callers to the right agent or offering callback options to avoid hold times. 

Zendesk Talk is best for:

• E-commerce platforms with customer-centric operations

• Service industries that aim for superior customer calling experience

• Tech companies that want to integrate customer support with other business operations

Features

• Email with unlimited addresses 

• Live chat and messaging

• Social channels 

• Voicemail 

• Text messages 

• Embedded voice

• Call routing

• Call recording 

• Conference calling

• Call blocking 

• Interactive voice response (IVR, phone trees) 

• Local and toll-free numbers 

Pricing

• Suite Team, $49/agent/month, billed annually 

• Suite Growth, $79/agent/month, billed annually

• Suite Professional, $99/agent/month, billed annually

• Suite Enterprise, $150/agent/month, billed annually

Visit Zendesk Talk
 

12. Google Voice (best for small businesses and individuals that need a simple VoIP solution)

Google Voice is a top pick for small businesses and individuals that need a simple phone system. It works on all devices and lets you work from anywhere. It's smart, using Google's AI to block unwanted calls and turn voicemails into text.

Google Voice fits well with Google Meet and Calendar, and it's easy to set up for many users at once. It is also good for IT teams and helps control costs, making it a smart business choice.

Google Voice is best for:

• Freelancers 

• Remote teams

• Small businesses 

• Google Workspace users

Features

• Calls between Google Voice numbers

• Calls to the US from any Google Voice number

• Calls to Canada from a Canadian or US Google Voice number

• Calls to most European countries from within Europe

• Unlimited text messaging in US

• Voicemail transcription

• Google Calendar Integration

• Google Meet Integration

• Mobile apps: Android & IOS

• Call forwarding

• Multi level auto attendant

• Ring Groups

Pricing

• Free for personal use

• Starter, $10/user/month 

• Standard, $20/user/month

• Premier, $30/user/month

Visit Google Voice
 

13. Salesforce Service Cloud Voice (top pick for business that rely on Salesforce) 

Salesforce Service Cloud Voice is our top pick for businesses already using Salesforce. It combines a business phone system with the Salesforce customer system, making calls smoother for everyone. Agents get a clear picture of each customer, which helps solve problems faster.

It works well with different phone services, such as Amazon Connect, and has smart features that can turn voice into text. These features help to shorten call times and improve service. By using this system, businesses can provide better help to their customers.

Salesforce Service Cloud Voice is best for:

• Salesforce-heavy businesses

• Efficient call centers

• CRM-telephony integration

• AI-driven customer interactions

Features

• Pre-integrated Telephony with Amazon Connect 

• Real-Time AI and Productivity Tools

• Cross-Channel Supervisor Monitoring and Management 

• Live Call Data Visibility for Coaching, Onboarding 

• Omni-Channel Analytics within CRM 

• Phone Calls Data

Pricing

• Service Cloud Voice for Partner Telephony, $50/user/month, billed annually 

• Service Cloud Voice with Amazon Connect, $75/user/month, billed annually 

• Service Cloud Voice with Amazon Connect, $125/user/month, billed annually 

Visit Salesforce Service Cloud Voice
 

14. Microsoft Teams (ideal for businesses that need integrated communication and collaboration within Microsoft)

Microsoft Teams, an excellent choice for businesses integrated in the Microsoft ecosystem, offers robust communication and collaboration tools. Its features include unlimited group meetings with up to 300 participants, extensive cloud storage, and 24/7 phone and web support.

The platform fosters team interaction with unlimited chat, file sharing, task management, and polling. It also ensures security through data encryption for meetings, chats, calls, and files, while live captions enhance accessibility during meetings.

Microsoft Teams is best for:

• Microsoft-based businesses

• Large group meetings

• Extensive cloud storage needs

• Team collaboration

• Secure communication

Features

• Unlimited group meetings for up to 30 hours

• Up to 300 participants per meeting

• 10 GB of cloud storage per user

• Anytime phone and web support

• Unlimited chat with coworkers and customers

• Files sharing, tasks, and polling

• Data encryption for meetings, chats, calls, and files

• Live captions in meetings (English)

Pricing

• Microsoft Teams (free)

• Microsoft 365 Personal, $6.99/month

• Microsoft 365 Family, $9.99/month

• Microsoft Teams Essentials, $4/user/month

• Microsoft 365 Business Basic, $6/user/month

• Microsoft 365 Business Standard, $12.50/user/month

Visit Microsoft Teams
 

15. Slack (suitable for businesses that want a team messaging and collaboration platform) 

Slack stands out in the world of remote work due to its diverse features. It provides organized communication channels, the ability to pin vital info, threaded responses, and urgent message tagging.

Users can access an extensive message and file history, share audio and video clips, and enjoy seamless app integrations. With new additions like 'Huddles' for live audio chats and 'Canvas' for interactive planning, Slack is an excellent tool for team collaboration.

Slack is best for:

• Team messaging

• Remote collaboration

• Organized communication

Features

• Message and file history

• Audio and video clips

• Integrations with other apps

• Slack huddles (live audio conversations) 

• Slack canvas

Pricing

• Free

• Pro, $7.25/month

• Business+, $12.50/month

• Enterprise Grid, contact sales 

Visit Slack 

Which of the alternatives to RingCentral is a good choice for you?

Choosing the best RingCentral alternative boils down to your unique business needs, budget, and preferences. 

While we've voted Nextiva as the overall best alternative to RingCentral, it doesn't necessarily mean it's the right fit for everyone. 

For a free option, Zoom comes out on top. 8x8 closely mirrors RingCentral's functionalities, whereas Grasshopper serves small businesses and entrepreneurs exceptionally well. 

Large enterprises might find Mitel a strong choice, while those looking for an AI-driven platform should consider Dialpad.

Consider taking advantage of the free demos and trials these tools offer. It's an excellent opportunity to test their functionality and determine if they align with your requirements.