BigCommerce Review: Is myBigCommerce Website Builder Good?

Last Updated:Wednesday, January 10, 2024

Are you in the products business, searching for how to build your own online store? Then this BigCommerce review is for you! BigCommerce website builder is like Shopify, one of the more popular BigCommerce alternatives on the market, except that it has more extensive inbuilt SEO perks than other similar website builders.

Let's not get carried away as we’re not making a store builder comparison post. Rather, we’ll focus on what BigCommerce offers, available BigCommerce pricing plans, its pros and cons, and essentially, if BigCommerce can meet your eCommerce needs in 2024. 

Ready? Let’s Go!


BigCommerce review 2024: is BigCommerce website builder any good?

BigCommerce website builder is undoubtedly one of the best builders in 2024, sitting at the top with the very best options. We have taken the time to investigate this BigCommerce review to answer the burning question in the hearts of many potential users: “How good is BigCommerce?”

bigcommerce review

In the ever-evolving landscape of e-commerce platforms, where digital storefronts have become the norm for businesses of all shapes and sizes, choosing a reliable and effective website builder is paramount. 

In 2024, as online entrepreneurs and established retailers alike seek that competitive edge, BigCommerce stands tall as a formidable contender in the arena of e-commerce solutions, ranking alongside Square Online, Shopify, WordPress, Wix, and a host of the best website builders in our books.

Suppose your eCommerce business is looking to ramp up sales and grow tremendously, or you already have traction on a social media site like Instagram and are looking for an online store to manage your eCommerce needs. In that case, the BigCommerce store is a no-brainer option for you. 

And if you’re already on an eCommerce platform but feel it’s time to change to something with more sales-centric features and a platform that will allow you to scale well, then BigCommerce is the eCommerce platform you need to switch to.

We’ll talk more extensively about the capabilities of BigCommerce as we go further in this BigCommerce review, but let’s take a quick look at BigCommerce’s pricing structure.


Review of BigCommerce eCommerce pricing plans

First of all, how much does BigCommerce cost? Let’s first review BigCommerce prices:

BigCommerce plans

Monthly price

Annual price

Check the current BigCommerce price

Standard plan

$39 per month

$29 per month


Plus plan

$105 per month

$79 per month


Pro plan

$399 per month

$299 per month


Enterprise plan

Contact sales for custom pricing

Contact sales for custom pricing



How much does the BigCommerce eCommerce platform cost for nonprofits?

We did our research, and while they have a donation portal for charities, and they allow you to pick from 1.5M registered US nonprofits to donate to through the RoundUp app, they have no available discounts for nonprofits. BigCommerce pricing plans are still the same across all pricing plans.

Are there any BigCommerce coupon codes or promo discount vouchers?

We did the research, and it seems there are no official BigCommerce coupon codes or discount vouchers at this time. Rather, you can get discounts from other sites that offer BigCommerce Coupon Codes like DemandSage and CouponzGuru that offer up to 10% discounts on each plan, we don't think this would include its enterprise plan though. 

On the flip side, it might be noteworthy to know that BigCommerce allows you to create coupon codes and unique gift codes for your products.


BigCommerce free vs paid: What’s the difference?

Upon further research, we have established that BigCommerce does not offer a free option. Rather, they offer a 15-day trial before you get to pay for a plan. The 15-day trial on any plan you try out. This free trial allows you to test the features of whichever plan you will get before you get them.

The paid version allows you to fully enjoy your website builder without fearing it will elapse before time. Once you've paid for a plan, you can take full advantage of its benefits, although there are some differences in what you gain access to depending on the plan you go for. 

BigCommerce has three pricing plans for small enterprises, with varying costs depending on the added features. BigCommerce's standard monthly subscriptions vary from $29 to $299.

There are a couple of paid plans available for BigCommerce users, as we have mentioned. The plans include its Standard plan, which goes for $29 per month. Its second plan is the Plus plan, which costs $79 per month, and its Pro plan, which costs $299 per month. 

These plans are all available at this discount when you pay annually. The price of the Enterprise plan is not displayed on the website. You need to contact the company to get a quote and the actual price. 

bigcommerce pricing


BigCommerce overview: what is BigCommerce & what is used for?

We've mentioned briefly what BigCommerce is and what it does. Now, we will take a deeper dive into the workings of BigCommerce before we look into its comprehensive feature set. 

Without further ado, What does BigCommerce do? First off, BigCommerce is a robust, fully-hosted eCommerce website builder that is appropriate for both novice and experienced users. 

It has all the necessary capabilities for a quick and simple start and many desirable additional features for a calculated and high-performance scaling up. They have over 60,000 merchants selling in over 150 countries and have completed over $9 billion in online transactions.

As a ‘Hosted’ eCommerce solution, BigCommerce runs on its own servers, which invariably means you won't have to purchase web hosting or resort to any desktop app to enjoy all that it has to offer properly. 

BigCommerce is primarily geared towards customers who do not have design abilities, but it also lets more tech-savvy users and developers go a step further by allowing them to modify the HTML and CSS of their stores.

BigCommerce is committed to serving companies of all sizes. BigCommerce adapts to your needs, whether you're a startup getting your digital footing, a mid-sized corporation trying to expand, or an established brand looking to reinvent your online presence. It is not a one-size-fits-all solution but rather a versatile canvas on which to create your own eCommerce masterpiece.

BigCommerce offers users an easy interface that allows them to take advantage of the powerful features it is richly packed with without making things too complicated for most people to use. 

Knowing quite well that not every business owner has the time to start learning coding skills to gain extensive control over their BigCommerce store, the drag-and-drop feature, akin to most online website builders, is also utilized in BigCommerce. 

Why use BigCommerce? The answer is rather uncomplicated: BigCommerce ensures your eCommerce journey to making more sales is easy, straightforward, and profitable. You have access to features such as BigCommerce themes, BigCommerce support, and POS integrations, among other features.

How does BigCommerce work?

If you are looking to create a BigCommerce site, how do you go about it? BigCommerce is totally cloud-based. It does not require any downloads to run. 

To activate BigCommerce, you must sign up for an account and create a domain name. BigCommerce grants you access to a newly published website, a concept editor, and a revenue management panel, allowing you to submit items and deliver transactions. 

Once you are set up, you can move from there to upload your products to the available database of your website. This can be done manually or via a streamlined process. 

You have access to a system that can help you customize your information for delivery and taxes, build a functioning eCommerce website, and equip your business with marketing strategies that can help you boost sales and increase customer traffic when properly used. BigCommerce's well-known payment processor also allows customers to accept payments on their BigCommerce websites safely. 

What makes BigCommerce one of the most desirable options compared to other online website builders? We will look at some key features that can help your business process when you use BigCommerce.


BigCommerce features list 

BigCommerce boasts the most powerful in-house features of any eCommerce platform. These offer high-quality services and lessen your dependency on third-party apps. You have everything you require at your fingertips and at no additional expense.

The main features of BigCommerce are:

  • BigCommerce's templates and themes

  • POS Integrations

  • Abandoned Cart Recovery

  • Extra Apps

  • BigCommerce Security

  • Multi-Channel Selling

  • Multiple currency sales options

  • Multilanguage sales capabilities

  • Dropshipping feature

  • SEO Tools

  • API features

  • Performance Analysis

  • Mobile Responsiveness

  • Content Management

  • BigCommerce App Store

  • Payment Gateway

1. BigCommerce templates and themes:

You might have the best physical or digital product to offer, but once people are put off by the design of your website, you will find it difficult to attract sales. There’s no doubt that the way your BigCommerce website looks could be a telling factor in how much you are able to sell. The BigCommerce templates library and themes features help you better tackle this problem. 

You can decide to build your entire website interface with the simple drag-and-drop web design feature. If you have an eye for design, you might even come up with something attractive and functional, but if you can’t, you can use a pre-existing template made for you. 

When it comes to website templates you can use, BigCommerce provides 12 free functional and dynamic templates for you to try out. You can also pick from over 100 paid templates on the BigCommerce app store. Besides its drag-and-drop feature for building from scratch, you can customize the templates you already have into something that better fits your desires. 

If you have the money to spend on a paid BigCommerce theme, BigCommerce takes the stress out of finding a perfect theme for you. You may look for themes by industry or by the layout you desire for your template. You may, for example, select between grid layouts or designs with interactive graphics. 

Not only that, but you may also choose to see only free or premium themes, or use the search bar to discover more specific results. So, if you sell phone accessories and don’t want your storefront to look like one for retail clothing sales, you can look for templates in that industry or niche.  

One thing to note about the paid and free themes on BigCommerce is that they are quite responsive, so if you are working on your phone and using the mobile app, you have nothing to worry about. The same goes for a customer visiting your eCommerce platform via their mobile devices. 

2. POS Integrations

Like competitors like WordPress and Shopify, BigCommerce  Point of Sales features. BigCommerce was one of the first eCommerce sites to integrate with most POS systems. It excels at integrating online and offline transactions. 

While its POS feature is not an inbuilt one, its vast integration options more than make up for this. You can integrate with services like Clover, Hike, PayPal Zettle, Heartland Retail, ConnectPOS.

3. Abandoned Cart Recovery

The Abandoned Cart feature is a handy feature for you as a business owner. It is even considered one of BigCommerce’s standout features, available for both small and large businesses. 

This function activates automatically when clients leave things in their shopping carts without finishing their transaction. It sends these consumers tailored follow-up emails, gently urging them to return and complete their transactions. 

These emails may contain attractive offers, product suggestions, or pleasant reminders. You can drastically increase conversion rates and revenue by re-engaging with clients who expressed initial interest. This tool also gives you information on cart abandonment patterns, allowing you to fine-tune your strategy and improve the entire purchasing experience.

The abandoned cart feature on BigCommerce edges out a lot of its competition as it provides you with three automated emails to site visitors who do not complete the sales process, checkout, and leave. This is far better than what most of the competition offers. It's worth noting, however, that the abandoned cart saving feature is only available with BigCommerce's Plus, Pro, and Enterprise plans. 

However, this could also be a drawback when you realize that other competitors like Shopify offer it in their most basic plans.  

4. Extra Apps

Extra Apps in BigCommerce allows you to boost your online business with a wide choice of third-party apps from the BigCommerce App Store. You'll discover an app that meets your needs, whether you need comprehensive analytics to track consumer activity, marketing automation tools to perform targeted campaigns, or specialized payment gateways and shipping solutions. 

These applications connect effortlessly with your BigCommerce store, boosting and expanding its features. Stay competitive in a continuously changing eCommerce industry by easily tailoring your online presence to your specific demands.

5. BigCommerce Security

BigCommerce prioritizes security, offering features like SSL certificates, fraud protection, and regular security updates to keep your customers' data safe. Current users find it easy to use BigCommerce for their business, not just because of its ease of use, but also because of its security level. 

BigCommerce is one of the top eCommerce website builder platforms that offer  Level 1 PCI compliance. BigCommerce also ensures that you receive a backup to your most recent known safe configuration in the event that malware damages your data. The platform is kept up to date on the latest security patches and employs best practices.

Any BigCommerce-powered website can also endure rapid surges in traffic on sale days, flash deals, and other such shifts. This implies that your website will not collapse under demand. Compared with Shopify, which is also a safe platform, BigCommerce seems to prioritize its security system more. 

6. Multi-Channel Selling Options

If you've been looking for a way to sell across various channels, then you are in luck with BigCommerce. It does not matter if you sell physical or digital products having multiple channels to sell through increases your chances of making a profit. This becomes much easier to manage when selling from one control center on various platforms. 

BigCommerce allows you to connect to many online marketplaces and social media platforms, including Amazon, eBay, Walmart, Facebook, Instagram, and Google Shopping, all from a single dashboard. This makes managing your sales quite straightforward, regardless of where they occur. 

You can easily use BigCommerce to harmonize your sales process, take others from Instagram or Facebook, and respond to inquiries across multiple platforms, all in one place. This has numerous advantages for your growing business. 

7. Multiple currency sales options 

Because currencies change when it comes to global sales, eCommerce websites must handle many currencies in order to facilitate cross-border commerce.

The several Currency Sales Options feature in BigCommerce lets you show product pricing and take payments in several currencies. This not only improves the shopping experience for overseas clients, but it also speeds up the checkout process, building trust and increasing conversion rates. 

You can easily access worldwide markets with this tool, customizing your price to each region's tastes and currencies, thus improving your sales potential and extending your consumer base.

8. Multilanguage sales capabilities

For businesses to succeed in different markets, linguistic challenges must be overcome. The Multilanguage Sales Capabilities of BigCommerce allow you to construct a multilingual shop that displays your information in several languages. Because clients can buy in their native language, this personalization develops a better relationship with them. 

This not only improves user experience, but it also fosters trust and consumer loyalty. As a consequence, your online store becomes more accessible to a wider spectrum of customers throughout the world, increasing your brand's global profile and income.

9. Dropshipping feature

What is it like dropshipping with BigCommerce? If you focus more on dropshipping as a service, no need to worry. BigCommerce offers a versatile platform that empowers businesses to establish a wide array of online ventures and stores. 

One significant advantage it provides is the seamless handling of fulfillment, logistics, and shipping processes. Through BigCommerce, you can effortlessly integrate with various dropshipping services, enabling you to delegate certain aspects of your business operations to trusted third-party partners.

Moreover, BigCommerce provides an extensive range of shipping solutions. Customers can benefit from real-time shipping quotes and even enjoy the convenience of free delivery options. Additionally, the platform facilitates the generation of shipping labels, streamlining the shipping process. Notably, the automation of shipping tasks, such as tracking shipments, offering in-store pickup, and enabling next-day delivery, contributes to fostering happy and satisfied customers.

bigcommerce review

10. SEO Tools 

In today's online world, showing up in front of people’s faces is as important as our business itself. If you are not in front of people, getting new customers might be very difficult. 

SEO is the best long-term way to get the right kind of traffic to your website. BigCommerce's SEO Tools equip you with the means to optimize your website's search engine ranking and, by extension, your online presence. 

11. API features

The ability to use the BigCommerce API to extract data from your business and show it on other platforms and applications is one of the main benefits of using BigCommerce. This potent solution combines the advantages of a standalone eCommerce site with the freedom to create unique integrations and features elsewhere.

BigCommerce's API Features provide a plethora of customization choices for individuals with technical skills or a development team. These capabilities provide you access to your store's data and functionality, allowing you to integrate it with third-party systems and custom-built solutions like ERP platforms, etc. You may carefully design your online store to your specific needs, making it a strong and versatile platform. 

You may also use the API to create custom applications that interact with your BigCommerce shop, such as a custom inventory management app, a customer order tracker, and others. Likewise, you can also link your store's data with other customer relationship management (CRM) systems and enterprise resource planning (ERP) software via the BigCommerce API, making it easier to simplify your business processes with personalized solutions.

If you're skilled enough, using the API will maximize the functioning of your shop and give useful insights that may be utilized for automating processes, simplifying custom reporting, and improving the overall customer experience.

Developers can leverage the flexibility of BigCommerce's APIs to create custom extensions, automate workflows, and implement innovative features that set your store apart in the eCommerce market.

12. Performance Analysis

To make informed decisions and steer your online business toward success, you need insights into its performance. With the right data, you can identify your strengths and weaknesses and work on how to improve or fix them. 

BigCommerce is an option that allows you to properly monitor your data to gauge the performance of your business over a period of time. BigCommerce's Performance Analysis tools provide you with comprehensive metrics on website traffic, sales, customer behavior, and more. You can simply click on the Analytics bar, and in its drop-down, you will get the information you need, 

  • Merchandising

  • Marketing

  • Orders

  • Customers

  • Purchase funnel

  • In-store search

  • Sales tax reports.

BigCommerce refreshes and provides data in real time to provide you with the most accurate view of the success of your business. Even if you struggle with math, you can still comprehend the important metrics thanks to the visual depiction provided by charts and graphs.

Unlike Shopify, you may generate thorough reports regardless of your plan. Such precise reporting is a critical facilitator for a developing organization.

Using this data-driven approach, you may uncover trends, strengths, and places for progress. By monitoring and evaluating your store's performance on a regular basis, you can make data-driven decisions that lead to higher efficiency, increased profitability, and a better shopping experience for customers.

13. Mobile Responsiveness

In today's mobile-driven world, ensuring your website is optimized for various devices is non-negotiable. BigCommerce ensures your online store looks and functions flawlessly on smartphones, tablets, and desktops. 

With Mobile Responsiveness, you provide a consistent and engaging shopping experience across all platforms. This caters to the preferences of a diverse audience and improves search engine rankings, as mobile-friendliness is a critical factor in SEO. 

By prioritizing mobile responsiveness, you can capture and retain customers regardless of their device, ultimately boosting sales and customer satisfaction. Remember that about 50% of your customers will visit your eCommerce store from their mobile devices. 

Using the themes and templates on BigCommerce’s app store will ensure that you get a theme that looks good on your PC and on your mobile device.

14. Content Management

BigCommerce's Content Management tools make it simple to manage the content of your website. This tool provides a user-friendly interface for content creation and organization, whether you need to create and edit product listings, publish blog articles, or manage other pages. 

Maintaining a fresh, informative, and engaging online presence is critical for acquiring and maintaining clients. A lot of people who have tested BigCommerce’s blogging feature have not really come to praise it, though. 

While it’s easy to work with its native blogging feature, which is more familiar with the platform, your SEO game could be at stake. Primarily, what you get from BigCommerce is a great eCommerce solution with awesome SEO features for your online store, but its blogging facilities are quite basic. 

You will need to use a third-party app, which you can get from its app store, to augment its already stacked feature set and improve your blogging success for your business. 

15. App Marketplace

Like many eCommerce platforms today, BigCommerce does allow companies to expand their store’s functionality through additional apps and plugins. You can leverage a range of tools within the app store intended to help you with everything from selling to marketing. 

The BigCommerce App market is a treasure trove of third-party programs, plugins, and integrations that help your online platform work better. You may modify and improve your eCommerce solutions with a large ecosystem of possibilities. 

Whether you need marketing, inventory management, customer service, or payment processing tools, a wide range of applications are available. 

These applications interact effortlessly with your BigCommerce shop, allowing you to customize it to your specific needs and remain competitive in the ever-changing e-commerce industry. Explore the App Store to find the ideal solutions to help your business develop and prosper.

16. Payment gateway

The Payment Gateway is an essential component of any e-commerce operation since it is the financial blood vessel of your online business. BigCommerce has a strong and adaptable Payment Gateway functionality that connects easily with numerous payment processors, allowing you the freedom to select the best solutions for your needs. 

BigCommerce's Payment Gateway functionality streamlines the checkout process for your consumers. It provides a safe and simple payment experience, building confidence and decreasing cart abandonment rates.

One way BigCommerce payment gateway stands out from the rest of the competition is that while its primary payment gateway option is PayPal, it allows integration with over 65 payment gateway options at no extra transaction fees. Ideally, platforms like Shopify have a sort of punishment transaction fee rates for using other options, but this is not the same with BigCommerce.


BigCommerce pros and cons

There are a couple of pros and cons of BigCommerce that invariably contribute to customer groups' experience, here are the advantages and disadvantages of BigCommerce online store use:

BigCommerce advantages

By now, I am sure you know there are many benefits of BigCommerce for your business; let us take a look at a few of these.

As we mentioned in the features section, there are no transaction fees when it comes to using third-party payment gateway options on BigCommerce. Transaction fees are usually quite small, but when you have to work with multiple payment gateways, they can become unbearable. The relief of having not to pay transaction fees on each transaction is a welcome relief, compared to Shopify. 

Shopify charges a fee of 2.9% + $0.30 per transaction and 2.7% for physical purchases. This number goes as high as 2% on any payment gateway other than the Shopify Payments system. 

There are also its robust SEO options, which are without a doubt a huge boost for your eCommerce business visibility. A lot of people are not versed in the technicalities of search engine optimization, and they might feel BigCommerce is a little complicated. 

Well, the pro of its SEO options is that you don't have to be a tech wiz to benefit from its placement, but if you are, BigCommerce allows users to better augment their SEO experience by tweaking some codes on the backend.

Its scalability is also one advantage that serves you in the long run. You can rest assured that you can continue using and enjoying the services that come with BigCommerce as your business grows from a small one to a larger one. 

Integration is one major pro you will find with BigCommerce. You can integrate useful add-ons to increase the reach or beauty of your site, depending on what you are looking for. Integration plays a key role and increases the efficiency of what you can do with your Website.

A key example is payment, as we mentioned while looking at payment gateways, and transaction fees, the major payment gateway available on BigCommerce is an integration with PayPal. 

Besides simple integrations and add-ons, you can augment your experience with any app available on the app store that will fix lingering issues or just improve on your theme. There are a lot of apps for BigCommerce that improve the overall user experience when you begin to explore the store a bit. 

Pricing might be an issue, though, so be careful and only purchase an app after you have done your due diligence.

BigCommerce disadvantages

There are a couple of cons of BigCommerce that might influence your choice, especially when you compare it to competitors like Shopify. One of which is the fact that it lacks the “abandoned cart” feature on its most affordable plan. 

For those who do not know, the abandoned cart feature is a feature that stores up all the customers' last picks before checkout that they did not purchase, It then allows you to send them emails automatically to remind them of their cart. 

This is immensely helpful for both you and your customer, as they can quickly resume the buying process without any fuss. This feature is not entirely absent on BigCommerce, but unlike its competitors like Shopify and Squarespace, this feature is only available for Plus and Pro plans. 

Another major drawback is in one of its key features, its template features. BigCommerce offers awesome free templates, but when it comes to quantity, the options are quite limited. Unlike Shopify, Squarespace, or Wix, which have a lot of free templates to try out, BigCommerce doesn’t provide so many options, and making matters a little bit more disadvantageous, its paid templates cost between $150 and $400. This is quite steep for many small business owners.

Technical know-how is also a disadvantage, albeit less of a disadvantage if you’re geeky about tech stuff. BigCommerce easy-to-use features sometimes belie the complexities of some of its built-in features. Its SEO and some customization features might require some coding knowledge to pull off without an itch. This might not be to the benefit of small businesses without a technical operative. 


BigCommerce complaints & praise (real myBigCommerce reviews from customers)

We went online to see the opinions of those who’ve tested BigCommerce. As anticipated, most of the comments and feedback were good, but there were also negative reviews. While some user reviews highlighted the pros and cons of BigCommerce, others looked more at how useful it was for the business in question. 

After looking at both the good and not-so-good BigCommerce customer reviews, here are our findings.

One of the key features praised by many users is its third-party integration system. Users who praised it enjoyed its variety, and its smooth interconnection makes it an online favorite. Another user commented on how entry into using BigCommerce was easy, but over time, scaling up became more expensive.

Its customizable themes have also been a liked feature amongst users who love to customize their themes and templates.

Talking about the negative reviews, users complained about some hidden BigCommerce fees. This could be a challenge as they feel like BigCommerce is being inconsistent with their prices.

Not only that, there have also been some negative reviews on its Standard plan being a bit too lackluster compared with its more expensive plans. If you need more information, feel free to check out several other reviews of BigCommerce online.

Review of BigCommerce platform support

No matter how fantastic your selected eCommerce website builder is, there's always the possibility that you'll want some assistance dealing with troubles from time to time. That’s why it’s critical to ensure that your solution includes good customer support.

BigCommerce's customer support will vary based on the pricing plan you select. However, as is customary, the company provides 24/7 phone and live chat assistance, which is good for most companies. Email assistance is also accessible. These are all managed by the BigCommerce help center.

When you begin a BigCommerce free trial, you will be sent a series of support emails and tools to assist you with the 'onboarding' process. When it comes down to its learning base for users, the BigCommerce blog is one loaded with a lot of useful materials to get you acquainted with how to get the best out of your online store. You’ll also find video and tutorials options, and an online forum/community.  


Is BigCommerce worth it? Our conclusion.

After all we’ve said about BigCommerce, is BigCommerce worth it? We really think BigCommerce is aimed at small and medium-sized businesses focused on making quality products while allowing their marketing setup to be hosted on a good eCommerce website.

There are a lot of standard ecommerce features that work well on BigCommerce, and for those who found BigCommerce to be much more than a fluke will attest to its multifunctionality and scalability.

It’s quite easy to recommend BigCommerce to anyone, since it has a lot of features that appeal to various demographics. However, we still advise potential users not to stop here, as you should still do your due diligence before settling on a choice for your e-commerce solution.

Our final BigCommerce rating



BigCommerce FAQs

Is BigCommerce the best website builder?

Deciding on what the best website builder is on the internet is not an easy task, BigCommerce is great, no doubt, and it ranks amongst the very best, but what a user might consider best is not what another would consider as best, so the choice is subjective.

You'll likely have to check the features that best fit you for you to decide if it is the best for you.

Where is BigCommerce located?

You know about their services being cross-country, but where is the BigCommerce company itself located? BigCommerce has its physical location situated at Austin, Texas. It is quite close to Lake Travis. The head office houses the BigCommerce Sales, Support, Operations, G&A Support, Marketing and Design teams.

Is BigCommerce legit?

BigCommerce is legit. They have a legitimate and verifiable address. They also have a huge client base that has used their services for quite some time now. And while there have been rumors as to their not-so-transparent fee process, this is not heavily substantiated.

Is BigCommerce safe from hackers?

Is BigCommerce secure? Yes, it has security measures in place to help protect your online store from hackers. The top security measures available for BigCommerce include SSL certificates that can be transferred. They also provide backup within BigCommerce that keeps your data safe when there is a crash.

Is BigCommerce free to use?

No, BigCommerce is not free to use. It offers various pricing plans. There are no free BigCommerce sites. What’s usually available for BigCommerce sites is a trial period before purchase. BigCommerce comes with a 15-day free trial. This is a common trend amongst most eCommerce web hosting platforms.

Is BigCommerce easy to use?

Yes, BigCommerce is generally considered easy to use for setting up and managing an online store. Looking at the interface and its overarching features, the ease of use of BigCommerce falls within the easier side of most eCommerce website builders. Its drag-and-drop feature makes it easy on the eyes.

Is BigCommerce good for dropshipping?

This falls as one of the pros of BigCommerce. It’s a trustworthy eCommerce website builder that has a good dropshipping feature. Its dropshipping capabilities are not built into the system, but the available third-party app does a fantastic job. Even though it's a third-party app, it delivers quality service.