Zenkit Rolls Out Wiki View for Knowledge Sharing

Tuesday, December 17, 2019
Christopher Sirk

The team behind Zenkit, the popular multi-view, collaborative project management platform, releases a new feature for improved knowledge sharing within organizations: the brand new Wiki View. 

The new tool further enhances Zenkit’s strengths in knowledge sharing, project management, and content and data management. By making vetted, valuable information available to everyone who needs it, the Wiki View boosts collaboration, transparency, and efficiency. 

Inefficient knowledge sharing costs large organizations on average $47 million a year.

American workers waste about 5.3 hours a week waiting for information from colleagues or replicating knowledge that already exists in the organization (but of which they cannot easily find). Meanwhile, around 42% of ‘institutional knowledge’⁠—information about how a business actually works⁠—is uniquely tied to each individual at your company. Most of it is never passed on. 

These findings, from a 2018 report, show the numbers behind what a lot of us already know⁠—collaboration and information are key to determining a business’s good fortunes. Efficient communication is difficult. 

But how do we ensure knowledge is passed on while reducing redundant work and hours spent self-learning? Zenkit’s Wiki View might just help. 

Why wiki? Why now?

Wiki (as in Wiki-pedia), is all about creating a knowledge base wherein a diverse group of like-minded users can co-edit and co-create content. In this spirit, Zenkit’s new Wiki View presents a fresh way to manage and organize your data, make news announcements, build an engaging onboarding manual, share expertise, and assemble documents and reports.

Launched in 2016, based in Germany, Zenkit has always been about ‘multi-view’ project management. Their goal is to allow your team to grow and innovate through better visibility and better decisions. With that in mind, adding a Wiki View is a logical next step to boost Zenkit’s credentials as an all-in-one workplace productivity suite. 

"We are really interested in enabling our users to publish their content in multiple ways,'' says Martin Welker, Zenkit’s CEO. “With the release of Wiki View, we're allowing people to use Zenkit as a content management system for a well-rounded and feature-rich wiki. This feature has been a long-time coming. Our own Knowledge Base, for example, has been an alpha version of this system for the last two years!"

Zenkit Wiki View’s features

Zenkit’s new Wiki View is designed to be simple, flexible, adaptable, customizable, and connective. Its features offer the ability to connect any and all items, files, and collections of information with associated topics. You can use it to customize your landing page, create a densely nested article, and build a multimedia-enhanced written report or feature on pretty much anything, then use the content internally or publish it publicly.  

You can take a ‘collection’ (i.e. project) from Zenkit that you built in kanban or list view, then scroll down the view options to ‘wiki’ and instantly convert it into a wiki ready for further editing, re-organization, or integration with other collections you’ve created in the platform. 

Here’s a quick list of the major features:

  • Create a wiki from Zenkit data with just a few clicks, or build one from scratch

  • Collaborate easily with all your team members who are already using Zenkit

  • Find the content you need to build your wiki with Zenkit’s robust filter features

  • Customize your landing page, add external content like images and files, embedded videos, social media posts, and more

  • Format your wiki via plain text, HTML, or markdown (i.e. plain text-to-HTML)

Zenkit expands and streamlines   

While a casual attitude towards knowledge sharing might be okay for a team of two or three people joined at the hip, as any business scales up, the blind spots of communication grow more nebulous. This can lead to project delays, increased costs, more hours spent on menial and redundant tasks, and possibly also some general company culture weirdness.

Yet these things are all so very avoidable. 

We can see that the business applications of wikis like Zenkit’s are many. As hinted at in the YouTube product trailer, team member onboarding is one area where the benefits of a collaborative wiki view are super obvious. 

Inefficient onboarding wastes hours of productivity, with the average new hire taking around 3.5 months to get up to speed on doing their job at 100% capacity. Being able to use a wiki to easily assimilate the hard-earned experience and knowledge of your grizzled team members is super valuable⁠—new team members, freelancers brought on for a specific project can get the information they need to do their best work tout de suite.

Zenkit really does go in for the Gestalt (i.e. “whole greater than the sum of its parts”) approach to project management. They provide big-picture visibility with mind mapping, kanban, table, list, and calendar views, but also individually customizable, alternative ways of tracking progress and fine-tuning details. The Zenkit platform has always been designed to build out your business’s brain by unifying the unique perspectives of everyone involved in one place.

With that ‘in mind,’ Zenkit’s Wiki View is a welcome new feature, pragmatically expanding the platform’s uses for our drag-and-drop, cloud-based collaborative era. 

If you’d like to try out the new Zenkit Wiki View, just sign up for the free version of Zenkit.